MSDP shows Not accessible and Status Failed , but MSDP status is Up in the Master server

All backups are happening fine,

No errors reported

But when we check the Hardware Health on the Appliance (5220) 2.7.3 its showing that the MSDP is not accessible and Status as Failed.

There is a disk failure in the system, we tried replacing the faulty disk still the disk shows failed.

3 Replies
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Re: MSDP shows Not accessible and Status Failed , but MSDP status is Up in the Master server

@dugga

Sounds like you need to log a Support call with Veritas.

Best to do it ASAP as this Appliance model is almost EOSL. 

See https://www.veritas.com/support/en_US/article.100038921

5220 EOSL: August 14, 2018

 

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Re: MSDP shows Not accessible and Status Failed , but MSDP status is Up in the Master server

@Marianne Hi, but we dont have valid contract with them as of now, hence cannot log a ticket Smiley Sad

Seems like the raid controller has some issues, just that the rebuild is not happening 

but not sure how to fix it.

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Re: MSDP shows Not accessible and Status Failed , but MSDP status is Up in the Master server

Never a good idea to have any hardware without a support contract...

Best to replace the 5220 with a new Appliance or physical server with MSDP.