07-17-2018 03:58 AM
All backups are happening fine,
No errors reported
But when we check the Hardware Health on the Appliance (5220) 2.7.3 its showing that the MSDP is not accessible and Status as Failed.
There is a disk failure in the system, we tried replacing the faulty disk still the disk shows failed.
07-18-2018 03:22 AM
Sounds like you need to log a Support call with Veritas.
Best to do it ASAP as this Appliance model is almost EOSL.
See https://www.veritas.com/support/en_US/article.100038921
5220 EOSL: August 14, 2018
07-18-2018 03:26 AM
@Marianne Hi, but we dont have valid contract with them as of now, hence cannot log a ticket :(
Seems like the raid controller has some issues, just that the rebuild is not happening
but not sure how to fix it.
07-18-2018 03:54 AM
Never a good idea to have any hardware without a support contract...
Best to replace the 5220 with a new Appliance or physical server with MSDP.