NTP time synchronization not functioning

[Gabriel-A]

Hi dear veritas fellows,

i am trying to troubleshoot why our appliances does not sync the time with the configured ntp servers. unfortunately the admin guide does not say a lot about testing the ntp source:

https://www.veritas.com/content/support/en_US/doc/42904037-125340611-0/v44370555-125340611

i am trying to test the ntp connection but unable to find a common clish command or a function in the web console.

some of our netbackup appliances are having sligh difference and this is causing troubles.

can you share if there is a way to test or manually sync against the configured ntp servers?

thank you in advance,

[pats_729]

Is your appliances also part of domain ? If so can you verify if the NTP used on AD and NTP used on appliance is same? If not you can try adding it and see if it makes any difference.