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Symantec NetBackup Appliance 5230 cannot launch jviewer for ipmi

damrongpol
Level 4
Partner

Hi,

 

Symantec NetBackup Appliance 5230 cannot launch jviewer for ipmi

 

tnks,

1 ACCEPTED SOLUTION

Accepted Solutions

GulzarShaikhAUS
Level 6
Partner Accredited Certified

You need JRE. Please download and install.

http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html

If it is already installed then you need to check the Java security settings.

Some of other requirements - 

You can use a Web browser to access the NetBackup Appliance Web Console or
the IPMI console. The following requirements and recommendations should be
considered for the Web browser:
■ The NetBackup Appliance Web Console and the IPMI console use pop-up
menus. If you use pop-up blockers with your Web browser, some of these menus
may not display properly. You must disable pop-up blocking or add the Appliance
Web address to the list of acceptable sites in your browser.
■ The Web browser should have active scripting (ActiveX and JavaScript) enabled.
■ On some server-class systems, an enhanced security configuration can cause
some pages to not display properly in Internet Explorer. If you encounter this
issue, add the Appliance Web Console to the Trusted-sites list and lower the
security setting. To resolve this issue, open Internet Explorer and select Tools
> Internet Options > Security to configure the Trusted-sites list and lower the
security level.
■ If you use Internet Explorer 9.0 or above to access the Appliance Web console,
security certificate warnings appear when you access a pop-up menu. Select
Continue to this web site (not recommended) to log on to the appliance.
Once you select this option, the security certificate warnings do not appear on
the pop-up menus.
■ The NetBackup Appliance Web Console is best viewed with 1280 * 1024 or a
higher screen resolution.

View solution in original post

3 REPLIES 3

GulzarShaikhAUS
Level 6
Partner Accredited Certified

You need JRE. Please download and install.

http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html

If it is already installed then you need to check the Java security settings.

Some of other requirements - 

You can use a Web browser to access the NetBackup Appliance Web Console or
the IPMI console. The following requirements and recommendations should be
considered for the Web browser:
■ The NetBackup Appliance Web Console and the IPMI console use pop-up
menus. If you use pop-up blockers with your Web browser, some of these menus
may not display properly. You must disable pop-up blocking or add the Appliance
Web address to the list of acceptable sites in your browser.
■ The Web browser should have active scripting (ActiveX and JavaScript) enabled.
■ On some server-class systems, an enhanced security configuration can cause
some pages to not display properly in Internet Explorer. If you encounter this
issue, add the Appliance Web Console to the Trusted-sites list and lower the
security setting. To resolve this issue, open Internet Explorer and select Tools
> Internet Options > Security to configure the Trusted-sites list and lower the
security level.
■ If you use Internet Explorer 9.0 or above to access the Appliance Web console,
security certificate warnings appear when you access a pop-up menu. Select
Continue to this web site (not recommended) to log on to the appliance.
Once you select this option, the security certificate warnings do not appear on
the pop-up menus.
■ The NetBackup Appliance Web Console is best viewed with 1280 * 1024 or a
higher screen resolution.

View solution in original post

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Where are you accessing it from? Same network subnet? Are all the ports open to access the KVM?

Andrew_Madsen
Level 6
Partner

Configure to show the java console and see if it is a port issue. outside of not having java installed and the security settings configured for it (SymGuy-IT's answer) the most common cause of this issue is a firewall in the road. (Riaan's answer)