08-06-2015 06:03 AM
I recently deleted our HP ELM E-series Tape Robot, in an attempt to troubleshoot issues with a failed self test prior to upgrading to the latest version of netbackup. The troubleshooting steps I was following said to simply remove the robot and then re-add it, this is where I've hit a complete roadblock.
I am able to interact with the tape library via it's console. The NBU Media appliance, which the robot is connected to via Fiber, is able to see the robot but it fails all scans, all wizards, and attempts to manually add it.
If I run cat /proc/scsi/scsi I get the following;
Attached devices:
Host: scsi0 Channel: 02 Id: 00 Lun: 00
Vendor: Intel Model: MegaSR Rev: 1.0
Type: Direct-Access ANSI SCSI revision: 04
Host: scsi1 Channel: 02 Id: 00 Lun: 00
Vendor: Intel Model: RMS25CB080 Rev: 3.24
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 00 Id: 40 Lun: 00
Vendor: Promise Model: J630s Rev: 060=
Type: Enclosure ANSI SCSI revision: 06
Host: scsi2 Channel: 00 Id: 41 Lun: 00
Vendor: Promise Model: J630s Rev: 060=
Type: Enclosure ANSI SCSI revision: 06
Host: scsi2 Channel: 02 Id: 00 Lun: 00
Vendor: Intel Model: RS25SB008 Rev: 3.24
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 02 Id: 01 Lun: 00
Vendor: Intel Model: RS25SB008 Rev: 3.24
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi6 Channel: 00 Id: 00 Lun: 00
Vendor: HP Model: Ultrium 4-SCSI Rev: H65S
Type: Sequential-Access ANSI SCSI revision: 05
Host: scsi6 Channel: 00 Id: 01 Lun: 00
Vendor: HP Model: Ultrium 4-SCSI Rev: H65S
Type: Sequential-Access ANSI SCSI revision: 05
Host: scsi6 Channel: 00 Id: 02 Lun: 00
Vendor: HP Model: Ultrium 4-SCSI Rev: H66S
Type: Sequential-Access ANSI SCSI revision: 05
Host: scsi6 Channel: 00 Id: 03 Lun: 00
Vendor: HP Model: Ultrium 4-SCSI Rev: H66S
Type: Sequential-Access ANSI SCSI revision: 05
Host: scsi7 Channel: 00 Id: 00 Lun: 00
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 00 Lun: 03
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 00 Lun: 04
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 00 Lun: 06
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi6 Channel: 00 Id: 04 Lun: 00
Vendor: HP Model: EML E-Series Rev: 1493
Type: Medium Changer ANSI SCSI revision: 05
Host: scsi7 Channel: 00 Id: 01 Lun: 01
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 01 Lun: 02
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 01 Lun: 05
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 01 Lun: 11
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 02 Lun: 01
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 02 Lun: 02
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 02 Lun: 05
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 02 Lun: 11
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 00 Lun: 00
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 00 Lun: 03
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 00 Lun: 04
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 00 Lun: 06
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 01 Lun: 01
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 01 Lun: 02
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 01 Lun: 05
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 01 Lun: 11
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 03 Lun: 00
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 03 Lun: 03
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 03 Lun: 04
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi7 Channel: 00 Id: 03 Lun: 06
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 02 Lun: 01
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 02 Lun: 02
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 02 Lun: 05
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 02 Lun: 11
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 03 Lun: 00
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 03 Lun: 03
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 03 Lun: 04
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
Host: scsi8 Channel: 00 Id: 03 Lun: 06
Vendor: IBM Model: 2145 Rev: 0000
Type: Direct-Access ANSI SCSI revision: 06
The Fibrechannel shows the following;
**** Ports ****
Bus ID Slot Port WWN Status Mode Speed Remote Ports
07:00.0 Slot5 21:00:00:24:FF:51:DC:30 Fabric Target 8 gbit/s ------------
07:00.1 Slot5 21:00:00:24:FF:51:DC:31 Online Initiator 8 gbit/s
08:00.0 Slot6 21:00:00:24:FF:51:E1:F6 Disconnected Target 0 gbit/s ------------
08:00.1 Slot6 21:00:00:24:FF:51:E1:F7 Linkdown Initiator 8 gbit/s
81:00.0 Slot4 21:00:00:24:FF:51:E2:08 Online Initiator 8 gbit/s 0x500110a0005a378c
0x500110a0005a3792
0x500110a0005a378f
0x500110a0005a3795
0x100000e00243ffdb
81:00.1 Slot4 21:00:00:24:FF:51:E2:09 Online Initiator 8 gbit/s 0x500110a0005a378e
0x500110a0005a3794
0x500110a0005a378b
0x100000e00223ffdb
0x500110a0005a3791
82:00.0 Slot2 21:00:00:24:FF:51:DE:CE Online Initiator 8 gbit/s 0x500507680120f515
0x500507680120f508
0x500507680120f5d6
0x500507680120f514
82:00.1 Slot2 21:00:00:24:FF:51:DE:CF Online Initiator 8 gbit/s 0x500507680140f5d6
0x500507680140f508
0x500507680140f515
0x500507680140f514
*** Devices ****
Device Vendor ID Type Remote Port
/dev/sg10 IBM b00000000000004c 2145 0x500507680120f515
/dev/sg11 IBM b00000000000005e 2145 0x500507680120f515
/dev/sg12 IBM b00000000000004e 2145 0x500507680120f515
/dev/sg13 IBM b000000000000050 2145 0x500507680120f515
/dev/sg14 HP EML E-Series 0x100000e00223ffdb
/dev/sg15 IBM b00000000000004d 2145 0x500507680120f508
/dev/sg16 IBM b00000000000004f 2145 0x500507680120f508
/dev/sg17 IBM b000000000000016 2145 0x500507680120f508
/dev/sg18 IBM b00000000000005d 2145 0x500507680120f508
/dev/sg19 IBM b00000000000004d 2145 0x500507680120f514
/dev/sg20 IBM b00000000000004f 2145 0x500507680120f514
/dev/sg21 IBM b000000000000016 2145 0x500507680120f514
/dev/sg22 IBM b00000000000005d 2145 0x500507680120f514
/dev/sg23 IBM b00000000000004c 2145 0x500507680140f515
/dev/sg24 IBM b00000000000005e 2145 0x500507680140f515
/dev/sg25 IBM b00000000000004e 2145 0x500507680140f515
/dev/sg26 IBM b000000000000050 2145 0x500507680140f515
/dev/sg27 IBM b00000000000004d 2145 0x500507680140f508
/dev/sg28 IBM b00000000000004f 2145 0x500507680140f508
/dev/sg29 IBM b000000000000016 2145 0x500507680140f508
/dev/sg30 IBM b00000000000005d 2145 0x500507680140f508
/dev/sg31 IBM b00000000000004c 2145 0x500507680120f5d6
/dev/sg32 IBM b00000000000005e 2145 0x500507680120f5d6
/dev/sg33 IBM b00000000000004e 2145 0x500507680120f5d6
/dev/sg34 IBM b000000000000050 2145 0x500507680120f5d6
/dev/sg35 IBM b00000000000004d 2145 0x500507680140f514
/dev/sg36 IBM b00000000000004f 2145 0x500507680140f514
/dev/sg37 IBM b000000000000016 2145 0x500507680140f514
/dev/sg38 IBM b00000000000005d 2145 0x500507680140f514
/dev/sg39 IBM b00000000000004c 2145 0x500507680140f5d6
/dev/sg40 IBM b00000000000005e 2145 0x500507680140f5d6
/dev/sg41 IBM b00000000000004e 2145 0x500507680140f5d6
/dev/sg42 IBM b000000000000050 2145 0x500507680140f5d6
/dev/sg6 HP Ultrium 4-SCSI 0x500110a0005a378b
/dev/sg7 HP Ultrium 4-SCSI 0x500110a0005a378e
/dev/sg8 HP Ultrium 4-SCSI 0x500110a0005a3791
/dev/sg9 HP Ultrium 4-SCSI 0x500110a0005a3794
Both show the robot, and the drives (which NBU still sees) but will not allow me to add the robot. Any ideas?
08-06-2015 10:12 AM
After doing complete shutdown and reboot of the tape drive, and re-installing the HBA drivers on the NBU appliance the robot is now visible and able to be used.