I have been involved in a task to move backups to Netbackup Appliances in our estate. For the first time I am seeing a very strange problem which is stopping me to configure a media server to a master server.
The errors is :
Appliance> Media x
- [Info] Checking the pre-requisites...
- [Info] Validating the network configuration.
- [Info] Checking if external storage is present.
- [Info] Validating master server name 'x'.
Master server communication check .... :[OK]
Name lookup check ........ :[OK]
Firewall/Port check ........ :[OK]
Master server access pre-check ....... :[OK]
Restarting NetBackup services ........ :[OK]
Master server access check ........ :[OK]
EMM server access check ........ :[OK]
Master server reverse access check ... :[OK]
Version compatibility check ........ :[OK]
- [Info] The system time of master server 'x' and media server 'x' differ by 1 minutes.
- [Info] Using x as master server.
- [Info] Acquired lock on the storage.
- [Info] Looking for existing storage configurations...
- [Info] Found existing storage configuration. Attempting to import the configuration...
- [Info] Successfully imported the storage configuration.
- [Info] Upgrading storage configuration to the latest version...
- [Info] Updating disk names...
- [Info] Mounting the 'Configuration' partition '0'...
- [Warning] Unable to mount the 'Configuration' storage partition. The 'Configuration' storage partition may already be mounted.
- [Info] Moving appliance configuration database to the Configuration partition.
---------------------------------------------------------------
INFO: Adding the following servers to the NetBackup configuration
SERVER=x
---------------------------------------------------------------
- [Info] Configuring media server on the appliance...
- [Info] Restarting NetBackup services.
- [Error] Failed to add appliance 'x' to NetBackup database.
- [Error] Failed to add 'preibp01' as media server to EMM on 'x'.
There are numerous things which have been tried here inclusing removing the DNS Entries for these servers from DNS and making Local Hosts entry on our master/media servers.
nbemm logs are attached below on high verbosity though it doesn't says much.
Any Clue techis ?
Symantec case has been raised but just wondering if you guys have ever experienced this issue.
