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Unable to download patches

Fozzie
Level 1
Partner

Hi,

We have a 5230 running 2.6.0.2 and are trying to install more recent patches on it. The first available patch is SYMC_NBAPP_update-2.6.0.3-1.x86_64.rpm. When we check the DownloadProgress, it says its stopped. Any ideas why this would be so?

Thanks.

Fozzie

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Accepted Solutions

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

I pressume you mean trying to download from the appliance itself. Download from this link and then transfer it to the appliance as directed in the note.

 

The link is for 2.6.0.4a which is the latest https://support.symantec.com/en_US/article.TECH223530.html

 

You need to download all 3 pieces, copy to appliance, then join them.

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RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

I pressume you mean trying to download from the appliance itself. Download from this link and then transfer it to the appliance as directed in the note.

 

The link is for 2.6.0.4a which is the latest https://support.symantec.com/en_US/article.TECH223530.html

 

You need to download all 3 pieces, copy to appliance, then join them.