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appliance self test failed during upgrade from 2.7.3 to 3.1.1

Hello all,

Fisrt my infrastrcuture Netbackup :

Appliance 5230 v 2.7.3

Master / Media / OPSCenter : Windows Server 2012 R2

I want to perform the upgarde of the Appliance to v 3.1.1.

Before to do it, i'have install the EEB HotFix and wait the conversion of the backup was at 100%

Before launch upgrade i'have stop all the process "Netbackup stop" , i haven't SLP, the /tmp is in the file "Include_list...."

Nevertheless, when i launch the upgrade, it's failed at the second step "Performing pre-upgrade self-test............Failed"

 

Have you got any idea  ?

 

Thx for help and reply Smiley Wink

3 Replies
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Re: appliance self test failed during upgrade from 2.7.3 to 3.1.1

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Re: appliance self test failed during upgrade from 2.7.3 to 3.1.1

It does quite a few upgrade tests. On which one did it fail? 

Check /log for selftest file and it will show what was the step it failed in. 

 

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Re: appliance self test failed during upgrade from 2.7.3 to 3.1.1

Hi,

I see you have written that you have stop netbackup services before upgrading. Please start back all services and try again. In order not have any unnecessary jobs kick off before an upgrade, I do recommend to disable all backup policies and SLPs.

Regards,
ReOnXer