07-30-2014 07:43 AM
Hii,
Netbackup : 7.6.0.2
OS : Linux
Opscenter : OpsCenter_7.6.0.1
Link : https://*.*.*.*:443/opscenter/
Can anybody please tell me the port required for accessing opscenter through web browser.
Becausing when I am accessing opscenter through URL I am getting below error.
"An unknown exception occured"
Solved! Go to Solution.
07-30-2014 11:22 AM
Hi
The first problem can be the browser. I have had problems with the Explorer browser. It works fine with firefox and chrome.
Another problem can be that is not configured the https port 443
You can check it with the command
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -status
Current Http Port: 8181
Current Https Port: 8443
Current Shutdown Port: 8105
The procedure for changing the Shutdown port is:
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh stop
Stopping Symantec OpsCenter Services
Stopping Symantec OpsCenter WebServer Service
Stopping Symantec OpsCenter Server Service
Stopping Symantec OpsCenter Server (15) ...
Stopping Symantec OpsCenter Database Server Service
SQL Anywhere Stop Server Utility Version 11.0.1.2222
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -shutdownPort 9105
Old Shutdown Port: 8105
New Shutdown Port: 9105
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh start
Starting Symantec OpsCenter Services
Starting PBX Service
Starting Symantec OpsCenter Database Server Service
SQL Anywhere Start Server In Background Utility Version 11.0.1.2468
Symantec OpsCenter Database Server started
Starting Symantec OpsCenter Server Service
Starting Symantec OpsCenter Server...
Symantec OpsCenter Server started, pid = 14723
Starting Symantec OpsCenter WebServer Service
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh monitor
AT service is up
PBX service is up
Symantec OpsCenter Database Server Service is up
Symantec OpsCenter Server Service is up
Symantec OpsCenter WebServer Service is up
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -status
Current Http Port: 8181
Current Https Port: 8443
Current Shutdown Port: 9105
I hope that helps you
Regards
07-30-2014 11:22 AM
Hi
The first problem can be the browser. I have had problems with the Explorer browser. It works fine with firefox and chrome.
Another problem can be that is not configured the https port 443
You can check it with the command
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -status
Current Http Port: 8181
Current Https Port: 8443
Current Shutdown Port: 8105
The procedure for changing the Shutdown port is:
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh stop
Stopping Symantec OpsCenter Services
Stopping Symantec OpsCenter WebServer Service
Stopping Symantec OpsCenter Server Service
Stopping Symantec OpsCenter Server (15) ...
Stopping Symantec OpsCenter Database Server Service
SQL Anywhere Stop Server Utility Version 11.0.1.2222
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -shutdownPort 9105
Old Shutdown Port: 8105
New Shutdown Port: 9105
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh start
Starting Symantec OpsCenter Services
Starting PBX Service
Starting Symantec OpsCenter Database Server Service
SQL Anywhere Start Server In Background Utility Version 11.0.1.2468
Symantec OpsCenter Database Server started
Starting Symantec OpsCenter Server Service
Starting Symantec OpsCenter Server...
Symantec OpsCenter Server started, pid = 14723
Starting Symantec OpsCenter WebServer Service
# /opt/SYMCOpsCenterServer/bin/opsadmin.sh monitor
AT service is up
PBX service is up
Symantec OpsCenter Database Server Service is up
Symantec OpsCenter Server Service is up
Symantec OpsCenter WebServer Service is up
# /opt/SYMCOpsCenterGUI/bin/goodies/configurePorts.sh -status
Current Http Port: 8181
Current Https Port: 8443
Current Shutdown Port: 9105
I hope that helps you
Regards
07-30-2014 09:13 PM
Hi,
Your OpsCenter should be at 7.6.0.2. This probably doesn't relate to the problem but should be fixed.
Can you open OpsCenter webpage from the opscenter server itself?
07-31-2014 12:42 AM
After you have upgraded OpsCenter to 7.6.0.2, have a look at this doc: