06-18-2017 11:25 PM
Hi everybody
can help me guys I have problen when I will validating file always got error
anyone ever issue like this before
dc0l1112av01.Software> List AvailablePatch
SYMC_NBAPP_update-3.0-1.x86_64.rpm 4.7G
dc0l1112av01.Software> Share Close
Software update shares closed successfully.
dc0l1112av01.Software> do
Download DownloadProgress
dc0l1112av01.Software> Download
Download DownloadProgress
dc0l1112av01.Software> List D
Details Downloaded
dc0l1112av01.Software> List Downloaded
Validating update 'update.rpm.sha1_checksum' ... failed
- [Error] Update update.rpm.sha1_checksum has an invalid name.
Validating update 'update.rpm.md5_checksum' ... failed
- [Error] Update update.rpm.md5_checksum has an invalid name.
Validating update 'SYMC_NBAPP_update-3.0-1.x86_64.rpm' ... - [Error] Verification failed for update /inst/patch/incoming/SYMC_NBAPP_update-3.0-1.x86_64.rpm.
failed
- [Info] There are no available software updates downloaded.
Regards,
Sigit
06-18-2017 11:53 PM
you don't need to upload update.rpm.sha1_checksum and update.rpm.md5_checksum to the appliance
06-19-2017 12:12 AM
The downloaded RPM is corrupted. Manually download it and verify the checksum which is given on the download link by using any checksum verification tool like winmd5 and then transfer the file to appliance. That should fix the issue.
06-21-2017 02:26 AM
Hi t_jadliwala,
I successful to download file SYMC_NBAPP_update-3.0-1.x86_64.rpm
but when will run install SYMC_NBAPP_update-3.0-1.x86_64.rpm I got error
dc0l1112av01.Software> List Version
Appliance Version: 2.7.3
NetBackup Version: 7.7.3
Build Date: 7220520160519234102
dc0l1112av01.Software> List Downloaded
Software updates downloaded:
Patch_Name Size Release_Date NBU_Version
SYMC_NBAPP_update-3.0-1.x86_64.rpm
4.7G Sun Nov 20 2016 8.0
dc0l1112av01.Software> Install SYMC_NBAPP_update-3.0-1.x86_64.rpm
You are about to begin the upgrade to NetBackup appliance software version 3.0.
Before you continue, be aware of the following changes and behavior that occur during and after the upgrade:
-During the upgrade, NetBackup services and the Appliance Web Console are unavailable.
-After the upgrade, any existing user checkpoints and pre/post upgrade checkpoints are lost.
-The appliance restarts automatically as part of the upgrade process.
>> Do you want to continue? [yes, no] (no) yes
- [Info] Appliance restart days check passed.
- [Info] System clock check passed.
- [Info] Appliance software version check passed.
- [Info] Appliance hardware model check passed.
- [Error] Failed to get NetBackup version from dc0l1102av03.kemenkeu.go.id.
- [Error] Failed to get NetBackup version on Master dc0l1102av03.kemenkeu.go.id.
- [Info] The software upgrade has been aborted!
06-21-2017 03:13 AM
06-21-2017 03:51 AM
HI Marianne,
I have been following your link but I am still got error
The previous upgrade attempt failed. You need to resolve the issue before you try another attempt. Do you want to continue? (yes/no) yes
- [Info] Comparing the currently installed version with the target version.
Verify whether the software update, SYMC_NBAPP_update-3.0-1.x86_64.rpm has been installed on compute node, DC0L1112AV01.kemenkeu.go.id. ... ok
- [Info] Checking NetBackup version compatibility with master server 'dc0l1102av03.kemenkeu.go.id'.
ok
- [Info] Patch install requirement check passed.
>>
This software update requires a reboot of the appliance after the installation process completes. Do you want to continue? (yes/no) yes
- [Info] The software upgrade operation has started. Depending on your appliance configuration, the upgrade process may take 2.5 hours or longer to complete.
dc0l1112av01.Software> UpgradeStatus
The appliance is running self-test on DC0L1112AV01.kemenkeu.go.id...
dc0l1112av01.Software> UpgradeStatus
Self-Test failed, please resolve this issue first!
dc0l1112av01.Software>