09-25-2013 05:48 AM
When I reboot my NBU 7.5.0.5 on Win2008R2 with MSDP, immediatly after the server is online, and a backup job is scheduled, I get error 83 on that job. If I retry the job a few minutes after the jobs runs just fine. I have seen this behaviour more than once, right after the server reboot.
Error 83 seems to indicated that the MSDP disk pool is not ready. Could it be that the scheduler starts the job defore the Dedupelication Engine or disk pool is ready?
The only thing in Reports - Problems related to this is:
2013-09-25 11:32:08 SERVERNAME Warning 0 33280 Volume POOLNAME:PureDiskVolume monitored by SERVERNAME is down nbemm
Is there a better way to monitor? the spoold log file does not have any ERR logged during the time interval, only INFO.
Solved! Go to Solution.
10-23-2013 08:11 AM
That is because your Storage Server is not fully online when it comes up. There is a period where it is loading the cache on the deduplication location. This can take a short period of time, or a long period of time depending on circumstances.
This may help:
http://www.symantec.com/docs/TECH156743
You can run the following to check if the load completed:
# grep "Storage Cache Manager: cache load completed" /<msdp_location>/log/spoold/spoold.log
10-23-2013 08:11 AM
That is because your Storage Server is not fully online when it comes up. There is a period where it is loading the cache on the deduplication location. This can take a short period of time, or a long period of time depending on circumstances.
This may help:
http://www.symantec.com/docs/TECH156743
You can run the following to check if the load completed:
# grep "Storage Cache Manager: cache load completed" /<msdp_location>/log/spoold/spoold.log