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Error seen in backup logs - Error: 89

S_Williamson
Level 6

Has anyone seen this and if so fixed or logged support about it? The backup job still says its successfull but it seems to be omitting folders but the job log doesnt specify which folders.

This is a FULL System Backup, This is the files part (Not the Shadow Copy),

I have the same issue on two servers, one with DFSR and one without. The one with i use NET STOP DFSR before backup and NET START DFSR afterwards so PD can access those folders.

PD Server is 6.6.1.2 - EEB20 (rollup 2)

Thanks in advance.

 

Log looks like

Info: Snapshot required for resource: 'C:'
Info: Snapshot succeeded
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Error: 89: compare items:non fatal error: exitting a directory: file information has not been submitted
Info: Snapshot required for resource: 'D:'
Info: Snapshot succeeded
Info: Snapshot required for resource: 'F:'
Info: Snapshot succeeded
Info: Scanning input PO list: C:\PROGRA~1\Symantec\NETBAC~1\var\srd\7\polist.po
Info: Scan completed, 4646 PO entries, longest PO is approximately 763 bytes
Info: Adjusting transaction size to 1162 PO entries
Info: Starting Backup Operation

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 Job exited with 0 errors, 0 warnings, 14 successes

 *** Supportability Summary ***
jobid                 = 11019
jobstepid             = 62054
agentid               = 1372000000
hostname              = xxxxxxxxxxxxxxxxxxxxxxx
starttimejobstep      = September 6, 2011, 10:21 am
endtimejobstep        = September 6, 2011, 10:21 am
workflowstepname      = MarkExit
status                = SUCCESS

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