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Failed adding credentials for OpenStorage host

liuyang
Level 6
Partner Accredited

Hi, my master server is NBU 7.1 on Windows 2008 R2 SP1. I have a UNIX media server (AIX 6.1, NBU 7.1). I installed PDDO plugin (PDDO 6.6.1 )in this media server and tried to establish the PDDO connection between the UNIX media server the and the PureDisk storage pool. I followed the guidelines in the PureDisk Deduplication Option Guide 6.6.1. I ran the following command in the UNIX media server:

./pddocfg.sh --addspa --mediaserver=mediaservername --storageserver=storageservername

It failed at the last step and I saw the following error:

Failed adding credentials for OpenStorage host stoageservername

Invalid host

Does anyone see similar error before? How to troubleshoot? Thanks in advance.

1 REPLY 1

VirtualED
Level 5
Employee Accredited Certified

I would check name resolution or see if the credentials are already in NetBackup.

Verify the media server can talk to the SPA and the SPA can talk to the media server.

Port 443 and 10082 is used by the SPA.  So verify the media server can talk to the SPA using that port.