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MB Garbage Cleanup ERROR:duplicate key violates unique constraint

banana_john
Level 4

We're running PureDisk 6.5.0.1.

Non-extensive MetaBase Garbage Cleanup runs without error.

However, when we do an Extensive MetaBase Garbage Cleanup policy run for all our data selections (there are 23 of them at the moment), most of the jobs fail, reporting:
*** Error Message ***
0
severity: 6
server: <agentid of PureDisk server>
source: MBE-CLI_MBGarbageCollection
description:
 [2]pg_query(): Query failed: ERROR:  duplicate key violates unique constraint "tmp_expired_history_ds_<dsid>_pkey"
*** End ***

 

How can this be fixed?

Thanks

- John

4 REPLIES 4

MikeMaj
Level 2
I have been getting the same error on a few jobs.  So far no help from Syamantec support.   Any help on this would be greatly appreciated.

Tom_Burrell
Level 5

I'm seeing exactly the same problem.  Anyone aware of a resolution to this?

scorpy_582
Level 6
Disable the option "Enable Extensive Cleanup"  on the MB garbage collection policy and it should stop these errors.

If that does not help, open a case with symantec support

Tom_Burrell
Level 5
Then don't do that.

Yeah, not much of a solution really. I'll take the ticket route.