Hi.
This is really weird.
When running normal Files & Folders backups on Windows 2003 servers, any backup job stops with error
as soon as the agent is trying to access a file name ending with ".1" (dot-one) as extension.
Here is the test to reproduce the error:
-
Create a folder (e.g. C:\PureDiskTest)
-
Add with notepad a simple one-line text file and save it as C:\PureDiskTest\oddfilename.1 (make sure NO .txt extension is automatically added!!)
-
Create a Data Selection to backup C:\PureDiskTest\*
-
Run the backup job manually
The backup job will fail. Here is an extract from the job log file:
. [2010-Apr-15 14:04:08 CEST]Executing pdrai with command:
. "C:\PROGRA~1\Symantec\NETBAC~1\\bin\pdrai" --dsid 38 --generate_po --backup --store --dstype 1 --snap --download --encrypt --segment_size 65536 --maxstreams 1 --progress "C:\PROGRA~1\Symantec\NetBackup PureDisk Agent\tmp\jobstp79216.progress"
.
Info: Job Settings
Info: Maximum Bandwidth : no limit
Info: Don't segment types : not set
Info: Don't segment types : 1
Info: Enable Compression : no
Info: Enable Encryption : yes
Info: Offload encryption to Server: no
Info: Leave Archive Bit : no
Info: Follow Junction Points : no
Info: Follow Symbolic links : no
Info: Segment Size : 65536
Info: Number of Backup streams : 1
Info: Failed Operation Retry count: 0
Info: Snapshot required for resource: 'D:'
Info: Snapshot succeeded
Info: Scanning input PO list: C:\PROGRA~1\Symantec\NetBackup PureDisk Agent\var\srd\38\polist.po
Info: Scan completed, 3 PO entries, longest PO is approximately 256 bytes
Info: Adjusting transaction size to 4 PO entries
Info: Starting Backup Operation
Error: 9: \\?\D:\puredisktest\oddfilename.1: could not be stored because store stream initialization failed (invalid argument)
Error: 9: stream put:unable to put backup stream: invalid argument
Error: 9: Backup PO: unable to backup object 'D:\puredisktest\oddfilename.1': invalid argument
Error: 9: Failed due to an internal error (invalid argument).
Error: 9: RAI Worker: A fatal error was encountered while processing \\?\D:\puredisktest\oddfilename.1 (at line 2 in input). Cannot continue.
Error: 4: multistore: Worker threads aborted due to failure: unknown error
Error: 4: pdrai main: unable to perform operation: unknown error
*** Error Message ***
spa.agentprogress.2140
severity: 6
server: 3
source: BackupData_BackupData
description:
Command '""C:\PROGRA~1\Symantec\NETBAC~1\bin\pdrai" --dsid 38 --generate_po --backup --store --dstype 1 --snap --download --encrypt --segment_size 65536 --maxstreams 1 --progress "C:\PROGRA~1\Symantec\NetBackup PureDisk Agent\tmp\jobstp79216.progress" "' unexpectedly terminated with exit status 1
*** End ***
Agent Jobstep analysis: exitcode 1, status 3, progress 33.
*** Supportability Summary ***
jobid = 16917
jobstepid = 79216
agentid = 3
hostname = INDIANO
starttimejobstep = April 15, 2010, 2:04 pm
endtimejobstep = April 15, 2010, 2:04 pm
workflowstepname = Data Backup
status = ERROR
Anyone experiencing the same problem?
Bye,
Alberto.