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PureDisk Login Error

AnyKey
Not applicable

Hi,

We are not able to login to PureDisk. We get the following error message at the login screen

 

; nested exception is: javax.net.ssl.SSLException: vrts.vss.sdk.at.exception.VRTSAtException: Operation Failed 

PureDisk Error.PNG

 

This was after renewing an expired account but the account doesn't say it is expired anymore as you can see here

PureDisk Account_0.PNG

 

I thought this may have been a certificate issue but i imported the broker certificate into cacerts but still didn't work.

Does anyone know how to solve this issue?

Thanks

 

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