Store the Contents on the Content Routers

[Kavuri_ramu]

Hello,

Could you please help us to resolve below issue.

Store the Contents on the Content Routers :

tx: could not be stored (Error while processing \\?\D:\Groups\CRED_PORTFOLIO_IS_09919\CCM\cpis\SOx Production\2014 Projects\CPIS Presentation\SOx Presentation\~$CPIS Presentation v1.pptx (object cannot be accessed because it is locked by another process).
 

Error: 102: Error while processing \\?\D:\Users\ub20515\My Folder\~$Pulse Check Cumulative 2014.xlsx (object cannot be accessed because it is locked by another process).
Error: 102: \\?\D:\Users\ub20515\My Folder\~$Pulse Check Cumulative 2014.xlsx: could not be stored (Error while processing \\?\D:\Users\ub20515\My Folder\~$Pulse Check Cumulative 2014.xlsx (object cannot be accessed because it is locked by another process).
 

Please share any tech document.

Thanks

Ramu

[SymTerry]

You will get this when the files are in use by someone and NetBackup goes to back them up. What policy type are you using and on what OS of client? We need further details of the policy and its settings.