cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to start postgresql 8.3 service for MSDP

NEERAJ_MEHTA
Level 4

Hi ,

I'm using Netbackup 7.5 and just move netbackup to new server and recovered full catalog. After that unable to restart postgresql 8.3 service , Deduplication services and backup is giving 2074 error "storage server is down "

Waiting for solution.

Thanks ,

NEERAJ MEHTA

 

 

3 REPLIES 3

S_Williamson
Level 6

Make sure your storage server is running and is in UP state. Sometimes this can take over an hour depending how large it is.

D:\>"d:\Program Files\Veritas\NetBackup\bin\admincmd\nbdevquery.exe" -listdp -U
Disk Pool Name   : ddup-servername
Disk Pool Id     : ddup-servername
Disk Type        : PureDisk
Status           : UP
Flag             : Patchwork
Flag             : Visible
Flag             : OpenStorage
Flag             : SingleStorageServer
Flag             : CopyExtents
Flag             : AdminUp
Flag             : InternalUp
Flag             : LifeCycle
Flag             : CapacityMgmt
Flag             : FragmentImages
Flag             : Cpr
Flag             : FT-Transfer
Flag             : OptimizedImage
Raw Size (GB)    : 1093.61
Usable Size (GB) : 1093.61
Num Volumes      : 1
High Watermark   : 95
Low Watermark    : 50
Max IO Streams   : -1
Comment          :
Storage Server   : <servername> (UP)
 

NEERAJ_MEHTA
Level 4

I'm getting this but still not able to start Netbackup Deduplication service and backup on MSDP pool

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbdevquery.exe -listdp -U
Disk Pool Name   : MAIL
Disk Pool Id     : MAIL
Disk Type        : PureDisk
Status           : UP
Flag             : Patchwork
Flag             : Visible
Flag             : OpenStorage
Flag             : SingleStorageServer
Flag             : CopyExtents
Flag             : AdminUp
Flag             : InternalUp
Flag             : LifeCycle
Flag             : CapacityMgmt
Flag             : FragmentImages
Flag             : Cpr
Flag             : FT-Transfer
Flag             : OptimizedImage
Raw Size (GB)    : 6703.37
Usable Size (GB) : 6703.37
Num Volumes      : 1
High Watermark   : 98
Low Watermark    : 80
Max IO Streams   : -1
Comment          :
Storage Server   : msh-sv-cdl-lib (UP)

 

Deepak_G
Level 6
Certified

Check the account which is used to start the services. You need Admin previliges to do it.

Check the permission settings on the files. You need to have full access to those files.

Also check the error messages on the event viewer.

 

I did a similar activity where I moved the data from one location to another location using a copy command but the services refused to start. Then had to move them with XCOPY command to get the file permission issue settled.