Hello,
I realize an update of my symantec environement.
It was a master nbu server in 6.5.4 on the first site with a puredisk server in 6.5.1.
On the second site it was a media server in 6.5.4 with a other puredisk in 6.5.1 and a Robot with two LTO4 for export.
The communication with puredisk is done with PDDO.
I upgraded first the master and media to 7.0.1, i need to unistall puredisk agent before.
After i was unable to communicate with the puredisk... i contact the support that tell me i need to upgrade my puredisk server (OS and Puredisk) now it's ok there are in 6.6.1
But i can use my storage unit with PDDO.
I try to launch the storage wizard, but like a pddo is created it failed.
I try to delete the pddo, but i have lots of backup and i don't to loose it.
I ran this command line to verify the connection :
1 - From the PureDisk Server command line :
PD1:~ # ps waux | grep -i spoold | grep -v -i grep
root 13542 0.0 7.7 996440 634556 ? SLsl Jan06 0:55 /opt/pdcr/bin/spoold -q
2 - From the NetBackup Server command line :
a.C:\Program Files\Veritas\NetBackup\bin\admincmd>nbdevquery -liststs -stype PureDisk
V6.5.5 PD1 PureDisk 9
V6.5.5 PD2. PureDisk 9
B.C:\Program Files\Veritas\NetBackup\bin\admincmd>bpstsinfo -si -sp PureDisk: -sn PD1 Cannot process Server Info for server PD1, status (authorization failure).
Cannot proccess STS Info for server PD1, Error: operation requested by an invalid server.
EXIT STATUS = 37
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpstsinfo -si -sp PureDisk: -sn PD2 Cannot process Server Info for server PD2, status (authorization failure).
Cannot proccess STS Info for server PD2, Error: operation requested by an invalid server.
EXIT STATUS = 37
Each time I run the bpstsinfo command the error occured :
Description: Authentication for user 'root' failed Source:xxx.xx.xxx.101, Server:xxx.xx.x.102 Alert Severity Level: CRITICAL
Source: SPA-Webservices_Storagepool
Application: SPA-Webservices
[...]
Multitude: 6
Error Number: shared.webservice.2356
[...]
If you have any idea.
Thanks for you help.
Best regards
JC
