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netbackup puredisk duplication issues - media open error (83)

jwothers
Not applicable

Hi there,

We are having major issues with duplication.  I have 2 media servers and 1 management server, all was working fine until i changed one of the media server IPs. now i cant get a single duplication job to run (all backups and restores run fine).  When a duplication kicks off i get the following error for every job...

04/03/2011 01:47:16 - started process bpdm (1124)
04/03/2011 01:47:38 - Critical bpdm(pid=1124) sts_open_server failed: error 2060029 authorization failure      
04/03/2011 01:47:38 - Critical bpdm(pid=1124) failure to open sts for storage server air-nbmed1-sn3: plug-in reports error 2060029 authorization failure
04/03/2011 01:47:38 - Error bpduplicate(pid=3628) host MEDIASERVER backup id CLIENT_1299016808 optimized duplication failed, media open error (83).
04/03/2011 01:47:38 - Error bpduplicate(pid=3628) Duplicate of backupid CLIENT_1299016808 failed, media open error (83).   
04/03/2011 01:47:39 - Error bpduplicate(pid=3628) Status = no images were successfully processed.     
04/03/2011 01:47:39 - end Duplicate; elapsed time: 00:09:54
media open error(83)

Any assistance on this would be very much appreciated, thanks.

 

regards

1 REPLY 1

PureD
Level 4

DNS or hosts files....update them.