10-09-2017 06:11 AM
Greetings!
I have misstyped the password of nss portal and unable to login (no email attached for supervisor admin)
How can I reset the Admin password to default
Also in sql database i see the history of changed passwords in encrypted form.
Will it be possible to decrypt it (what encryption level is used (md5 etc.)?)
Solved! Go to Solution.
10-11-2017 08:03 AM - edited 07-30-2019 09:13 AM
Hi Alexander,
If you have SMTP set up for email, select the forgotten password and an email will be sent with a new password. If you do not have SMTP set up then select the forgotten password link for admin account to generate a new password, then run the following script.
Replace <yourdatabasename> with the name of your NetBackup Self Service database.
select top 1 right(Body , 56)
FROM [<yourdatabasename>].[dbo].[EMAILS]
Where Body like '%new password%' or Subject like '%new password%'
order by EmailID desc
Regards,
Tracey
10-11-2017 08:03 AM - edited 07-30-2019 09:13 AM
Hi Alexander,
If you have SMTP set up for email, select the forgotten password and an email will be sent with a new password. If you do not have SMTP set up then select the forgotten password link for admin account to generate a new password, then run the following script.
Replace <yourdatabasename> with the name of your NetBackup Self Service database.
select top 1 right(Body , 56)
FROM [<yourdatabasename>].[dbo].[EMAILS]
Where Body like '%new password%' or Subject like '%new password%'
order by EmailID desc
Regards,
Tracey
10-11-2017 10:14 AM
Hi Tracey!
Thank you for help,it worked
04-01-2018 06:03 AM
Hi ,
Thankyou,it worked
Regards,
Manish Nair
04-02-2018 08:41 AM
Excellent glad it helped.
Best practice is not to use the 'admin' account but create a supervisor account and use that, then you have admin as backup, hope that makes sense