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Try out the mobile app for NetBackup Self Service

Level 5

In a previous post  ( NSS Mobile App ) I covered the new functionality for the Self Service mobile app.

Now you can test this for yourself on your Android or iOS mobile device by hooking it up to your own NSS 8.1.2 (or later) instance.

Attached is a video demonstration: NSS Mobile APP 1.1 Demonstration.mp4 

Click here to view/download demonstration script

Once you have created your account and logged into NSS you can proceed as follows; 

NSS APP Installation and configurationIMG_2526.png

  • The app is available for free download from the iOS App Store or Google Play Store (from September 17th 2018)
  • Following download, users are required to connect the app to a Self Service instance
  • This can be done by logging into Self Service and navigating to the “About NetBackup Self Service” page
  • Click “Scan Login” in the app and point your device at the QR code on the screen





  • IMG_2525.pngThe API URL and user account are automatically populated after scanning
  • These can be manually entered or adjusted if required
  • Enter your Self Service password to access the app
  • Your details will be remembered for next visit
  • Select Logout from the top left menu to go through the login procedure again

Level 5

Let me check that out and get back to you.

Level 5

The advice I’ve received is:

Go to Settings

Select Apps

Select NetBackup Self Service

Select Storage

Click on Clear Data

You will then have to sign in again, but it generally fixes most upgrade issues.

Does that work?