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NetBackup Self Service

Discussion Posts

Can't find NSS Documentation for the API

We have had a few queries for the following scenario when people are trying to find API documentation for NSS.............The appendix F of Veritas NetBackup Self Service Configuration Guide says "Documentation for the API is found in the SDK folder ...

JonHunt by Moderator
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Resolved! NSS: Failed to contact master server

Hi team, I have a NSS 8.1.2 installed in Win 2016 Std.I am trying to connect with a master server 8.1.2 with Windows 2008 R2. But I get this message:Exception calling "Start" with "0" argument(s): "The specified executable is not a valid Win32 applic...

Resolved! Error: Unable to write to NetBackup Temporary Folder

This error was received when installing NSSUnable to write to NetBackup Temporary Folder. Check the NetBackup Temporary Folder is correct and the user has sufficent permissions.Failed to contact Master ServerThis implementation is not part of the Win...

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JonHunt by Moderator
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Self Service and emails......

Hi, Netbackup SelfService service 7.7 build 8.3.5648.26128Veritas Netbackup Console 8.0 build 0165both are running in Windows 2008 r2 DatacenterIs NetBackup Self Service capable of sending emails for backup completion/failure etc?Is it supported?I ca...

Trouble Shooting: Self Service Mobile App

Attached below is a guide to trouble shooting the NSS (NetBackup Self Service)  Mobile App.For general troubleshooting on NSS see this link Trouble Shooting: Self Service data synchronisation issues

JonHunt by Moderator
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Theming NetBackup Self Service 8.1.2 tips

HiIn NSS 8.1.2 the user interface of Self Service has been enhanced throughout. The new top bar area reflects standard Veritas styling and incorporates links to newly designed ‘About’ pages.The options of theming NSS has changed for the top bar as yo...

JonHunt by Moderator
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Try out the mobile app for NetBackup Self Service

In a previous post  ( NSS Mobile App ) I covered the new functionality for the Self Service mobile app. Now you can test this for yourself on your Android or iOS mobile device by hooking it up to your own NSS 8.1.2 (or later) instance. Attached is a ...

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JonHunt by Moderator
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Resolved! About UserID management on NSS

1. Is there any document that explains the access right of the permission (AccessProfile?) To be granted to the user?2. About ActiveDirectory users(A) Is it possible to delete this user after registering the Active Directory user as a tenant?(B) Is i...

atoyoda by Level 3
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Resolved! What can and can not do with NSS

Currently, we design NetBackup Self Service operation for Japanese customers.Please let me ask questions about operation using NSS.Q1. About job cancellation operationWe want to cancel running (Active) backup job using NSS.Is this possible?Q2. About ...

atoyoda by Level 3
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Self Service System Update fails

Does anyone have any idea's what's happening, and how to fix it? System Update is failing.NSS version 7.7.3OS Windows 2012Masters NBU Version 7.7.3Monitoring > System Update failsSystem Sync is successful.Job requests stuck in "running" even though t...

Veritas NetBackup Self Service app for Slack

*** Try out the new Slack app here *** A new Slack app that communicates with NetBackup Self Service has been developed and details on how to download and install can be found in the attachments section below. Note: NSS 8.1.2 or later (scheduled rele...

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JonHunt by Moderator
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