118 VxSS authorization failed

[blanco_adalbert]

Hello everybody,

I have configured last two years a DataDomain storage with OST integrated with Netbackup.  At this moment when I try to deleted expired backups "nbdelete -allvolumes" --> Image cleaning job i got the error (118) VxSS authorization failed .

I started getting this error this Monday.

I not using NBAC.

I would like te get answer to this questions.

How can I view the logs regarding the Image cleaning?

Why I get this error?

BR

[RiaanBadenhorst]

Hi,

Are you 100% certain you're not using NBAC. Please check bp.conf / registry for USE_VXSS settings.

You said two years, strangely enough this note mentions credentials expiring after 2 years https://support.symantec.com/en_US/article.TECH74636.html

Please check the bprd log for evidence.

[blanco_adalbert]

this is part of mi bp.conf file

CONNECT_OPTIONS = localhost 1 0 2
USE_VXSS = PROHIBITED
VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY
EMMSERVER = XXXXXXXXXXX
HOST_CACHE_TTL = 3600
VXDBMS_NB_DATA = /nbu75/CLUSTERED_CATALOG/db/data
KMS_DIR = /nbu75/CLUSTERED_CATALOG/kms
LIST_FS_IMAGE_HEADERS = YES
VERSIONINFO = "SunOS" "5.11" "Unknown" "NetBackup" "7.5" 750000
MPX_RESTORE_DELAY = 500

[GulzarShaikhAUS]

Just try to run bpimage -cleanup -allclients and send the output of the image cleanup job which will run after you run this command.

[Nicolai · Accepted solution]

What about media servers do they also have USE_VXSS = PROHIBITED