09-03-2013 03:57 AM
HI,
I have an error to backup the catalog : "(2) none of the requested files were backed up". Please find below the logs :
(for information the OS master : linux and netbackup version : 7.5.0.5)
bpdbm # grep -i error log.090313
00:00:03.453 [6985] <2> error_db: Q_ERRRECYCLE
00:00:03.454 [6985] <2> process_files: 'errordb.lock' is too old
00:00:03.454 [6985] <2> log_delete: deleted /usr/openv/netbackup/db/error/log_1375740000
08:00:01.593 [20322] <2> error_db: Q_ERRFETCH
08:00:01.593 [20322] <2> process_files: 'errordb.lock' is too old
08:00:02.015 [20332] <2> error_db: Q_ERRFETCH
08:00:02.015 [20332] <2> process_files: 'errordb.lock' is too old
11:48:26.428 [22517] <2> read_info_file: FAIL_ON_ERROR 0
11:48:31.373 [22392] <16> do_online_nbdb_backup: Error backing up files in /usr/openv/db/staging
11:48:31.379 [22392] <4> db_error_add_to_file: CLIENT pfrbackup001 POLICY CLASS_CATALOG SCHED Full EXIT STATUS 2 (the requested staging operation failed)
Any ideas please ?
Solved! Go to Solution.
09-04-2013 08:08 AM
Is your catalog backup configured to use the Full Monthly tape pool? Usually it should use the CatalogBackup pool
09-03-2013 04:36 AM
reboot of master server may help
09-03-2013 04:50 AM
Has thi suddenly happened or has it been going on for a while?
Has anything changed recently that could contribute to it?
This suggests that something has not been updating correctly and may result in other issues.
As Ian suggests a reboot may help but just to try it more gently first try a netbackup stop
Once you have done that check using bpps -a as i suspect you may have bpdbm processes hanging
Repeat netbackup stop until it clears all process down
It they will not clear then a kill against the outstanding process or a re-boot may be the only other option
I do like a regular clean NetBackup shutdown and reboot to keep the systems clean - once a week if your backup windows permit
09-03-2013 05:00 AM
Please post all bpdbm entries for PID [22392] as well as text in Details tab for failed Catalog Backup streams.
09-04-2013 07:44 AM
HI,
Even if I restarted netbackup and I rebooted the master/media server and the robotic, i have the same errors :
(2) none of the requested files were backed up
(96) unable to allocate new media for backup, storage unit has none availbale
In the log bpdbm when i launch the backup of the catalog, i have :
11:18:04.421 [29062] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:1021] Issued by /CN=broker/OU=root@pfrbackup001/O=vx
09-04-2013 07:48 AM
That looks to be a different error - now it says you have no media available to do the backup - have you got free tapes available?
09-04-2013 08:00 AM
yes, at the moment i'm having 11 free tapes in the robotic,
# /usr/openv/volmgr/bin/vmquery -pn Full_Mensuel -bx | tail -n +4 | grep '\-\-\- \-\-\-' | grep TLD
09-04-2013 08:08 AM
Is your catalog backup configured to use the Full Monthly tape pool? Usually it should use the CatalogBackup pool
09-04-2013 08:55 AM
09-04-2013 09:20 AM
You have right, the volume pool is catalogBackup et not full_mensuel, ans i haven't free tape in this volume pool.
Thank you very much for your help.
Bye.