(57) client connection refused-veritas netbackup 6.5.2

[Aadil_Bhojani]

Hi,

Unable to take backup as it is getting terminated due to error 57

master server:solaris 10

veritas netbackup 6.5.2

Please help

[CraigV]

...moved to the correct forum. You logged it under the Backup Exec forum!

[Marianne]

Either NBU Client software is not installed on the client or NetBackup Client Service is not running.

If you tell us the Client OS, we can help to troubleshoot installation and how to check what is running (or not!) on the client.

[Andy_Welburn]

Have a look thru' the following, there are a number of very simple checks you can carry out to determine if the issue lies with client software or name resolution issues:

In-depth Troubleshooting Guide for Exit Status Code 57 in NetBackup Server (tm) / NetBackup Enterprise Server (tm) 6.0
http://www.symantec.com/business/support/index?page=content&id=TECH43242

[Will_Restore]

did these suggestions help?

[Aadil_Bhojani]

hey thnx guys..i had very less time to resolve the issue hence took a reboot of server at tht moment and that helped

thnx fr your valuable suggestions

[Andy_Welburn]

I would imagine that the NetBackup Client Service wasn't running as suggested by Marianne or was otherwise 'hung' & the restart cleared this.