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AIR imports not starting

rrosario
Level 4
Certified

Hello Experts,

We are testing AIR using DD. Replications are happening to the target DD. We can see the images on the destination DataDomain. Following is the details of the DD. We are on 7.6.0.1 and media servers are windows 2008 R2.

OS: 5.4.1.1-411752
Model: DD990
Plugin Vendor Version: 2.6.1.0-396586
 
Please let me know if you need more details and i'll provide them. We referred the below to configure AIR.
 
We have a case open with symantec too.
 
I need your help in identifying the issue.
 
Thanks,
Rupert
1 ACCEPTED SOLUTION

Accepted Solutions

rrosario
Level 4
Certified

Updates:

We ran the below and restarted the master and the media servers. Imports started to work.

nbdevconfig -updatests -storage_server <Data Domain host name> -stype DataDomain

 

Thanks,

Rupert

View solution in original post

8 REPLIES 8

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Silly question, is there an IMPORT SLP configured in the target domain?

rrosario
Level 4
Certified

yes there is an import SLP with the same name as the source SLP. We even tried the option from the SLP parameter SLP.AUTO_CREATE_IMPORT_SLP = 1 (default) but it didnt work. 

We see the images replicated to the target DD are not SLP managed.

 

 

 

riaan_badenho1
Level 2
One more thing, did you configure replication in the DD. As far i recall you should not do that. That's maybe why you see the images but they dont get imported. Basically DD should only replicate if told to. I might be off topic, can check with my colleague in emc team.

rrosario
Level 4
Certified

i have done everything with the help of the below 

http://www.symantec.com/connect/forums/step-step-guide-air-datadomain

bmathur
Level 3
Partner Accredited

Have you checked the DD Plugin version on both NBU servers ( Source and target ) ? I had a same issue where the DD plugin version wa lower the 2.6 on target NBU server.

 

Boomchi

rrosario
Level 4
Certified

they are the same version on both the source and the target

OS: 5.4.1.1-411752
Model: DD990
Plugin Vendor Version: 2.6.1.0-396586
 
thanks!!

chack22
Level 4

Did you do:

ddboost association create <local-storage-unit> {replicate-to|replicate-from}
                <remote-hostname> <remote-storage-unit>
                                       Create a storage unit association
                                       between the specified storage unit and
                                       the target Data Domain system and
                                       target storage unit

On both sides of the Data Domain? This is the only replication context that needs to be setup.

 

rrosario
Level 4
Certified

Updates:

We ran the below and restarted the master and the media servers. Imports started to work.

nbdevconfig -updatests -storage_server <Data Domain host name> -stype DataDomain

 

Thanks,

Rupert

View solution in original post