12-16-2015 02:57 AM
Hello techies,
Need to help to fix the below issue.
Environment:
NetBackup appliance 5230 : 7.6.0.3
Media server: Windows 2008 Enterprise server (VM server)
In my set-up i have 10 AWS glacier VTL tape drives connected to my Media server. A Gateway server is lying in the middle of Media server and AWS.
My problem is most of the time the tape drives are not getting detected from OS end. while checking the eventlog i can the error "Operator/EMM server has Down'ed drive".
When i re-start the media server the drives are getting detected. I suspected the issue on server load and increased CPU & RAM..Still issue persists.
Please advise me on it.
Solved! Go to Solution.
01-05-2016 04:54 AM
MASTER Compatibility list: http://www.veritas.com/docs/000033647
7.0 - 7.6.x HCL : http://www.veritas.com/docs/000040791
If we look at VTL section of html version: https://download.veritas.com/resources/content/live/SFDC/41000/000040791/en_US/nbu_76_hcl.html?__gda...
it seems that AWS Storage Gateway VTL - iSCSI is supported.
Please see these notes listed in HCL:
12-16-2015 04:51 AM
Connecting Tape Drives to VM media server is not supported..
since you have the appliace you can consider to connnect the tape drives to appliance and start using from there.
please go though below T/N
https://www.veritas.com/support/en_US/article.TECH127089
12-16-2015 05:13 AM
Hi Ram,
Appliance is fully loaded, So we got a VM media server to manage all duplication jobs. Also it's not a physical drive, All 10 drives are from Amazon cloud Glacier VTL.
12-16-2015 05:28 AM
Netbackup does not have any diffrencation with VTL or physical tape Drives, it considers both as same.. so when it say tape it not support for Windows VM media sever, it it for both Physical and VTL Drives.
12-16-2015 12:12 PM
Im not familiar with the Amazon Cloud Glacier service but maybe if you can use the gateway as a VTL you can also use it as a disk device? I think that would be a supported config and would probably work better (VTL in the cloud sounds like a major pain)
12-16-2015 08:34 PM
12-16-2015 11:42 PM
@ Areznik: Earlier we had mounted as a AWS S3 disk, Due to cost efficency client turned to VTL, And it became a painful subject.
@Marianne: In the Event Viewer System log i can see error " event id 129 from source iscsiprt cannot be found". Am checking with my Windows team now.
Earlier i suspected the issue with Hardware compatibility and increased the CPU to 4 core and to 12GB RAM. It worked fine for couple of months after the upgrade. Now it's occuring again.
12-17-2015 01:00 AM
01-05-2016 04:54 AM
MASTER Compatibility list: http://www.veritas.com/docs/000033647
7.0 - 7.6.x HCL : http://www.veritas.com/docs/000040791
If we look at VTL section of html version: https://download.veritas.com/resources/content/live/SFDC/41000/000040791/en_US/nbu_76_hcl.html?__gda...
it seems that AWS Storage Gateway VTL - iSCSI is supported.
Please see these notes listed in HCL: