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About Question of Netbackup Media Server Crashed?

Ray_Xu
Level 3

Hello,

I installed Symantec Netbackup 7.0.1 a master server enterprise on Windows Server 2008 R2, and two media server enterprise on other Windows Server 2008 R2.

When the first media server crashed , I take off its storage unit(a Local Hard Disk Drive). I installed the taked off storage unit hard disk drive on the second media server.

How to let the second media server to recongize the backup data of the first media server to recover other things.

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

revarooo
Level 6
Employee

The drive paths need to be the same, so if that drive was E: on the old system and is now Z: on the new system - that is not going to work.

You may then get away with moving the images to the new media server - no guarantee this will work:

bpmedia -movedb -allvolumes -newserver <new_mediaserver> -oldserver <old_mediaserver>

Then try a restore. If this doesn't work. Try adding in a FORCE_RESTORE_MEDIA_SERVER entry

http://www.symantec.com/business/support/index?page=content&id=TECH28314

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5 REPLIES 5

revarooo
Level 6
Employee

The drive paths need to be the same, so if that drive was E: on the old system and is now Z: on the new system - that is not going to work.

You may then get away with moving the images to the new media server - no guarantee this will work:

bpmedia -movedb -allvolumes -newserver <new_mediaserver> -oldserver <old_mediaserver>

Then try a restore. If this doesn't work. Try adding in a FORCE_RESTORE_MEDIA_SERVER entry

http://www.symantec.com/business/support/index?page=content&id=TECH28314

Ray_Xu
Level 3

Thanks for you solution, I'll try this method and feedback later! : )

Marianne
Level 6
Partner    VIP    Accredited Certified

Are you going to rebuild the failed media server?

If so, best to do it ASAP and not make too many changes right now.

If not, you can decommission the failed media server.

This will transfer image ownership to other media server and remove all config for failed media server.

This is what nbdecommission does (ignore reference to Unix - it covers Windows as well): 

http://www.symantec.com/docs/HOWTO66666

watsons
Level 6

Did you find out why the first media server crash? Was it caused by the local disk itself? 

If so, taking the disk off the server and move it to another one would not work after all. 

With your setup, I would think it's using a basicdisk storage unit - won't recommend that, using SAN storage would be better and allow you switch to another media server more effectively.

Ray_Xu
Level 3

Finally,I imported Backup Data to another Media Server&solved the problem.