Activity monitor

[NBU35]

Hi

we are facing problem with activity monitor.

 configuration : NetBackup-Solaris10 6.5.6
 

when we log in to GUI of master, it shows only client view of GUI fo master , but entry of id is present in auth.conf file.( means auth.conf file is  correct)

some times provides activity monitor , but it immediately gets timed out. 

even at that time we are not able to filter and sort the activity monitor's output according to need.

Earlier everything was working fine.

Please suggest.

[NBU35]

03:53:21.285 [862] <2> logconnections: BPJOBD ACCEPT FROM 130.8.37.39.51999 TO 135.53.28.54.13724
03:54:29.090 [862] <16> process_active_job: Invalid packet type ( 0) from provider <106> skipping...
03:54:34.055 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:34.132 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:34.147 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:34.245 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:34.355 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:34.356 [862] <16> process_active_job: Invalid packet type ( 0) from provider <26> skipping...
03:54:44.032 [862] <4> save_temp_active_db: Saved 209 active jobs in temp db
03:54:54.050 [862] <4> save_temp_active_db: Saved 208 active jobs in temp db
03:54:54.063 [862] <4> save_temp_active_db: Saved 207 active jobs in temp db
03:54:54.075 [862] <4> save_temp_active_db: Saved 206 active jobs in temp db
03:54:54.090 [862] <4> save_temp_active_db: Saved 205 active jobs in temp db
03:54:54.108 [862] <4> save_temp_active_db: Saved 204 active jobs in temp db
03:54:57.269 [862] <16> process_active_job: Invalid packet type ( 0) from provider <67> skipping...
03:55:00.505 [862] <2> logconnections: BPJOBD ACCEPT FROM 130.8.37.39.52240 TO 135.53.28.54.13724
03:55:04.032 [862] <4> save_temp_active_db: Saved 204 active jobs in temp db
03:55:04.042 [862] <4> save_temp_active_db: Saved 204 active jobs in temp db
03:55:11.276 [862] <2> logconnections: BPJOBD ACCEPT FROM 130.8.37.39.52385 TO 135.53.28.54.13724
03:55:24.030 [862] <4> save_temp_active_db: Saved 207 active jobs in temp db
03:55:28.615 [862] <2> logconnections: BPJOBD ACCEPT FROM 130.8.37.39.52475 TO 135.53.28.54.13724
03:57:03.454 [862] <16> process_active_job: Invalid packet type ( 0) from provider <43> skipping...
 

[Marianne]

Please post your auth.conf

Create the following log directories on the master:

/usr/openv/netbackup/logs/bpjava-msvc
(The authentication service)

/usr/openv/netbackup/logs/bpjava-usvc
(The user service)

Also create  /usr/openv/java/logs/

Log in again and check all of these logs.

Please also let us know how/where users are connecting from - Java Console on a Windows desktop or using jnbSA on the master itself?

[NBU35 · Accepted solution]

Hi Marianne

thanx a lot for ur help .  This issue is resolved.

there was some mess up with ip and host entries of master.

master server has two ips and one ip out of those two was commnted in host file of master which was creating the issue.

with the help of Symantec issue resolved.