06-10-2015 08:39 PM
Hi All,
Currently our customer will add a new media server on their NBU Master server, the problem is that, when they use the Device Config Wizard on the master server, the new media server cant be seen on the Device Config Wizard. They already added the new media server on the /etc/hosts of NBU Master Server.
What else do we need to config inorder that we can see the new media on the device wizard?
Thanks!
Solved! Go to Solution.
06-10-2015 09:49 PM
06-10-2015 09:49 PM
06-11-2015 04:19 AM
Adding to Marianne's post..
"nbemmcmd -listhosts -verbose" should give you the new media server entry.
If it's not there, you haven't added it in successfully - add it again by GUI or nbemmcmd -addhost...
If it's there, the machine state has to be "set tape/disk active" depend on what kind of storage it is, otherwise you have to change the state by doing nbemmcmd -updatehost -machinestateop ....
Note: I didn't give the full command of nbemmcmd, but you can get the full options by doing -help after that command.
06-11-2015 05:05 AM
other way just check if you are able to see the the media server entry in
master server hostproperties-->servers--> Media server tab
if entry is not there then add it and then check for the following command out
nbemmcmd -listhosts -verbose
if media server is listed then run the device configuration and check
06-16-2015 06:31 PM
Thanks all!
Our customer mistakenly installed the CLIENT installer on their media server so we just reinstall the NBU Software
and follow Mariannes steps
06-16-2015 08:59 PM
06-22-2015 08:47 PM
@Marianne,
Yes were working together, since we're both new with the product, we're still in the process of studying the product. Our customers always asks us advaned questions :) thats why THANKS TO YOU GUYS!!