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Adding a 7.5 client to 6.5 master.

Deepak_Irani
Level 2

Hi all,

 

I have a situation where client is demanding me to add netbackup 7.5 client to a master server with netbackup 6.5 version. At first I denied him that we can not add higher version client to a lower master server. I asked him to downgrade the client version. But he is not ready to do it. Is there any alternate way to overcome this.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

No. Cannot be done. Not supported.

See Version Compatibility TN: http://www.symantec.com/docs/TECH29677 .

You will need to upgrade the master server as NBU 6.x reached EOSL more than a year ago.

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5 REPLIES 5

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

No. Cannot be done. Not supported.

See Version Compatibility TN: http://www.symantec.com/docs/TECH29677 .

You will need to upgrade the master server as NBU 6.x reached EOSL more than a year ago.

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

first... Netbackup 6.X is end of life cycle, its no more supported from Symantec.

second --- client should not be in 7.x  when the master is in 6.X  -- also not supported.

if the customer is froceing you to do that..

just inform him that.. and get an agreement that  "you are not responsliable for backup failues and restore failures..." as it is not supported.

if he is ready to have it configured even with out gareenty(on one is ready to do that.) of the data backup and recovery just go ahead and add it and give the responsiblity of any failures to him.

 

 

ontherocks
Level 6
Partner Accredited Certified

Its impossible to add NetBackup client 7.x to NetBackup Master server 6.x

http://www.symantec.com/business/support/index?page=content&id=TECH29677

 

Alternate option to take backup of this netbackup client is :-

1. Mount filesystems/drives on any other server (NetBackup Master/Media/Client) with same OS and netbackup version 6.x

2. Create bpstart_notify and bpend_notify scripts

3. Create backup policy.

 

Deepak_Irani
Level 2

Hi all,

Thanx for the quick help

sri_vani
Level 6
Partner

Deepak,

I think u gt well clarified now..U can go ahead close the ticket by marking solution..