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After upgrade unable to see all details in the nbu console

WikiDonor
Level 6

Hello

 

We have recently upgraded our master nbu7.7 to 7.7.1 and after that we are not able to see any jobs under activtiy monitor or any other details and it gives error.

Please check screenshot attached.

We are currently managing backups using java console on other workstation because master server's console dont not work.

Please suggest.

1 ACCEPTED SOLUTION

Accepted Solutions

WikiDonor
Level 6

Hello Marianne,

 

We had a successfull catalog backup so did a uninstall and reinstall with catalog restore. Then upgraded to new version of NBU 7.7.1. Currently the setup is stable and working fine ppost upgrade. 

 

 

Thank you

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5 REPLIES 5

nbutech
Level 6
Accredited Certified

Are you able to list the jobs using the command below

 

 bpdbjobs -report

nbutech
Level 6
Accredited Certified

You can try this technote as well

 


Unable to view active jobs in the activity monitor
Article:000015909 Publish:September 14, 2015 Article URL:http://www.veritas.com/docs/000015909

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
I see a Java error. Is Java installed on the server? I guess there will be some basic pre-reqs/requirements listed in 7.7.1 Release Notes and/or Installation Guide.

WikiDonor
Level 6

Hello Marianne,

 

We had a successfull catalog backup so did a uninstall and reinstall with catalog restore. Then upgraded to new version of NBU 7.7.1. Currently the setup is stable and working fine ppost upgrade. 

 

 

Thank you

sdo
Moderator
Moderator
Partner    VIP    Certified

...it might not be long before you see the same issue again...

.

Did you review the LBN for 7.7.1?

https://www.veritas.com/support/en_US/article.000080737

Your issue sounds pretty similar to what is seen, and so this EEB is possibly required:

https://www.veritas.com/support/en_US/article.000099899