cancel
Showing results for 
Search instead for 
Did you mean: 

BMR Fails with the error: Failed to restore system files, rc=3 Verify Netbackup configuration andretry

Tauhid
Level 4

Dear all,

I have the following netbackup environment:

Master server -  windows 2008 standard SP2 64 bit, netbackup 7.7.1

Media server -  windows 2008 standard SP2 64 bit, netbackup 7.7.1

I have a BMR backup (All drive, system state, shadow copy component) of a Domain controller "HODROOTDC-SVR" which have windows 2008 standard SP2 64 bit, netbackup 7.0.1.

I need to restore (HODROOTDC-SVR to another identical machine. 

I tried a  BMR Restore using 64 bit SRT of 7.0.1,

   At activity monitor shadow copy component and system state restore is success (status 0), but after that no restore is start for volume restoration.

   At client machine The Restore is hanged with the following image

84f3b036-9605-4b08-be13-09ecae612a1d.jpg

 

could you any one help me if I miss some steps or give me the solution. 

Thanks

3 REPLIES 3

Nicolai
Moderator
Moderator
Partner    VIP   

BMR Restore using 64 bit SRT of 7.0.1

Why not create a new srt using the latest version of WinPE and NBU - or is it a typo of the Netbackup version ?

Just becuase the NBU client was 7.0.1 it doesn't mean the SRT client should be 7.0.1 - it can be 7.7.

Tauhid
Level 4
yes. I may use. but is it the main cause of failure. because client can communicate with master/media and start restore.

Nicolai
Moderator
Moderator
Partner    VIP   

Try looking at [install_path]/Netbackup/logs/bmrrst, this directory should contain info about the BMR restore prorocess. 

The error you are seeing could be resolved in a later version of Netbackup.