BMR PTR return code 1

[Indjev]

Hello. I am trying to do a PTR but I get return code 1 error message.

Client: Windows 2003
Master/media: HP UX

Netbackup: 7.5

This happen when try to do PTR on modified version, bu also happen on current configuration.

There are no errors in BMRD log (119)

Please advice :)

[Indjev]

Logs from BMRPREP:

[mandar_khanolka · Accepted solution]

I am seeing below error in bmrprep.log

2,51216,126,126,2634,1391089104228,8348,1,0:,0:,0:,2,(80|A3:7.1|A5:7.5.0|A5:7.5.0|

which stands for

SRT version 7.1 is incompatible with client config version 7.5.0. Please update SRT to at least 7.5.0 version.

So check properties of the SRT you selected for PTR. You may see, NB client version within it as 7.1.

You need to prepare a fresh new SRT and install 7.5.0 NB client inside it. Use it for PTR then.

~Mandar

[Indjev]

This makes sense.

Thank you. I will try.

[Indjev]

Hello.

Now the error is the same, but the logs are shorter :)

$Header 65543,51216,126,1391426040,18000,xxxxxx

2,51216,126,126,1,1391426041866,11823,1,0:,0:,0:,2,(66|A7:7.5.0.6|A7:7.5.0.5|)

2,51216,126,126,2,1391426041879,11823,1,0:,0:,0:,2,(3|)

2,51216,126,126,3,1391426041879,11823,1,0:,0:,0:,0,(43|)

Please translate them for me :)

[mandar_khanolka]

No, the error is different.

SRT Version 7506 is incompatible with Boot Server version 7505

You may want to patch your boot server to 7506 level.

Thanks.

mandar

[Indjev]

But my boot server is already 7.5.0.6 :)

[mandar_khanolka]

do you see that on your master admin gui, bmr -> boot server menu

mandar

[Indjev]

Yes. Regarding admin console the version of my boot server is 7.5.0.6. I have one obsoleted boot server with version 7.5.0.5, but I can't delete it for some reason. I am sure that now I use new boot server with version 7.5.0.6

[Indjev]

Now I see in SRT files that new SRT records are asociated with the old/wrong boot server.
This should be a bug, because this old server is obsoleted, but maybe was with the same computername (but wih different client name in netbackup). 

I now is maybe an offtopic, but how can I just remove the old boot server record - gui don't let me remove old SRT files from it nor boot server itself. 

Thank you.

[mandar_khanolka]

From bmr master server, fire below cmd

bmrs -o delete -r bootserver -name <old_boot_server_host_name> -force

Make sure your SRT is not located on this boot server. Else it will get delete physically.

From your new Boot server, run bmrsrtadm wizard and use import srt option which will register that SRT with the master server. Hope your srt lies on this boot server.

Thanks.

Mandar