β12-03-2015 02:12 AM
I'm a using Netackup 7.7.1 on Windows Server 2012 R2.
The BMR Boot Server has the same version and is registered to the master server.
When I try to create a SRT the creation process shows me the following screen.
The following messages can be found in the bmrsrt logs.
0,51216,125,125,1,1448977680221,3364,3392,0:,65:This host is registered as Boot server with its bmr master server,24:srtproc.cpp:LoadWizard(),1
0,51216,125,125,2,1448977715175,3364,720,0:,8:Entering,32:srtutils.cpp:ExtractWinPeImage(),1
0,51216,125,125,3,1448977715175,3364,720,0:,57:Successfully inserted SRT record in local SRT record file,32:srtutils.cpp:ExtractWinPeImage(),1
0,51216,128,125,1,1448977788583,3364,720,0:,128:Value WinPe-System-Win64\ControlSet001\Services\Tcpip\Parameters\DisableDynamicUpdate is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,128,125,2,1448977788583,3364,720,0:,117:Value WinPe-System-Win64\ControlSet001\Services\Vds\Alignment\Between4_8GB is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,128,125,3,1448977788583,3364,720,0:,118:Value WinPe-System-Win64\ControlSet001\Services\Vds\Alignment\Between8_32GB is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,128,125,4,1448977788583,3364,720,0:,120:Value WinPe-System-Win64\ControlSet001\Services\Vds\Alignment\GreaterThan32GB is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,128,125,5,1448977788583,3364,720,0:,116:Value WinPe-System-Win64\ControlSet001\Services\Vds\Alignment\LessThan4GB is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,128,125,6,1448977788583,3364,720,0:,113:Value WinPe-System-Win64\ControlSet001\Services\TrustedInstaller\Start is not written because of a size mismatch.,40:regdbutils.cpp:DumpBmrValuesToRegistry(),1
0,51216,125,125,4,1448977821896,3364,720,0:,7:Exiting,32:srtutils.cpp:ExtractWinPeImage(),1
0,51216,125,125,5,1448977889273,3364,3392,0:,40:Exiting Successfully, line=8660 status=1,39:srtutils.cpp:IsInputValidForOperation(),1
0,51216,128,125,7,1448977898476,3364,2844,0:,95:File C:\TEMP\PC_Clnt\x64\Data5.cab is not present in the installable package. line=356, dwErr=0,29:CMsiDatabase::ExtractAllFiles,1
0,51216,128,125,8,1448977898476,3364,2844,0:,95:File C:\TEMP\PC_Clnt\x64\Data6.cab is not present in the installable package. line=356, dwErr=0,29:CMsiDatabase::ExtractAllFiles,1
0,51216,128,125,9,1448977898476,3364,2844,0:,95:File C:\TEMP\PC_Clnt\x64\Data7.cab is not present in the installable package. line=356, dwErr=0,29:CMsiDatabase::ExtractAllFiles,1
0,51216,128,125,10,1448977898476,3364,2844,0:,95:File C:\TEMP\PC_Clnt\x64\Data8.cab is not present in the installable package. line=356, dwErr=0,29:CMsiDatabase::ExtractAllFiles,1
0,51216,125,125,6,1448977915070,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,7,1448977915070,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,8,1448977915586,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,9,1448977915601,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,10,1448977915601,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,11,1448977915601,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,125,125,12,1448977915617,3364,2844,0:,45:No language dll found, defaulting to English.,27:srtutils.cpp:CopyNbuFiles(),1
0,51216,128,125,11,1448977915836,3364,2844,0:,96:File C:\TEMP\PC_Clnt\x64\Data5.cab is not present in the installable package. line=1191, dwErr=0,37:CMsiDatabase::ExtractComponentFromMsi,1
0,51216,128,125,12,1448977915836,3364,2844,0:,96:File C:\TEMP\PC_Clnt\x64\Data6.cab is not present in the installable package. line=1191, dwErr=0,37:CMsiDatabase::ExtractComponentFromMsi,1
0,51216,128,125,13,1448977915836,3364,2844,0:,96:File C:\TEMP\PC_Clnt\x64\Data7.cab is not present in the installable package. line=1191, dwErr=0,37:CMsiDatabase::ExtractComponentFromMsi,1
0,51216,128,125,14,1448977915836,3364,2844,0:,96:File C:\TEMP\PC_Clnt\x64\Data8.cab is not present in the installable package. line=1191, dwErr=0,37:CMsiDatabase::ExtractComponentFromMsi,1
The last 4 lines will repeat many times in the log.
Any clue as to how to fix this problem? Thanks!
Solved! Go to Solution.
β12-05-2015 12:43 AM
Hello Funghi,
after searching the symantec forum about your problem,
I found a similar problem related to the solaris platform.
https://www-secure.symantec.com/connect/forums/netbackup-bare-metal-restore-bmr-shared-resource-treesrt-creation-failed-error-installing-pbx
They stated that the os (mini-os) created by the SRT using the installation media was bugging with the netbackup client installation.
The solution was to test to create again the SRT with same OS instalation media , but in a sligltly different version. They found out that with a different update version the problem was solved.
Just check if the OS media need to be updated prior to creating the SRT.
best regards,
Cruisen
β12-03-2015 06:32 AM
Please share the steps that you have followed up to this point.
β12-03-2015 09:02 AM
please check the attachment file that will helpout you where you are doing wrong, though its older version but hopefully supportive.
β12-03-2015 12:41 PM
Hello Funghi,
Have you run the installation ' run as administrator" It sounds like the decompression has not worked correctly.
You need to do this if User Acces Control is activated on your server.
Best regards,
Cruisen
β12-03-2015 11:22 PM
We have installed the BMR Master Server on the Master Server and registered an additional Server as BMR Boot Server.
All of this was done with run as administrator.
Now we want to create a Shared Resource Tree.
We start the Shared Resource Tree Administration Wizard.
We choose 64Bit als plattform and give the wizard the path to the NBU7.7.1 x64 client MSI file.
Then the creation starts and ends with the error you see above.
It doesn't matter if we start the wizard with run as adminsistrator or without it.
Regards,
Funghi
β12-05-2015 12:43 AM
Hello Funghi,
after searching the symantec forum about your problem,
I found a similar problem related to the solaris platform.
https://www-secure.symantec.com/connect/forums/netbackup-bare-metal-restore-bmr-shared-resource-treesrt-creation-failed-error-installing-pbx
They stated that the os (mini-os) created by the SRT using the installation media was bugging with the netbackup client installation.
The solution was to test to create again the SRT with same OS instalation media , but in a sligltly different version. They found out that with a different update version the problem was solved.
Just check if the OS media need to be updated prior to creating the SRT.
best regards,
Cruisen