BMR completing partially.

[Ankit_Maheshwar]

BMR backup completing partially. I followed below technote. 

Master Sever version- 7.5

Client Version- 7.5

OS Name    Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition

http://www.symantec.com/business/support/index?page=content&id=TECH76413

Below is logs. didnt found much.. can some tell me what is issue in this backup.

8/28/2014 03:07:25.238 [main.cpp:bmrmain()] Entering, line=524, command line: bmrsavecfg.exe -infoonly
8/28/2014 03:07:25.254 [main.cpp:savecfgProcessOptions()] Entering, line=79
8/28/2014 03:07:25.254 [main.cpp:savecfgProcessOptions()] Exiting, line=474, return BMR_SUCCESS
8/28/2014 03:07:25.269 [CBmrSaveCfg::discover()] Entering CBmrSaveCfg::discover in .\CBmrSaveCfg.cpp at 251.
8/28/2014 03:07:25.269 [CBmrSaveCfg::CreateDataDirectory()] Entering, line=205, dirName=C:\Program Files\Veritas\NetBackup\BareMetal\client\data\
8/28/2014 03:07:25.269 [CBmrSaveCfg::CreateDataDirectory()] Exiting, line=238, rc=0
8/28/2014 03:07:25.316 [CBmrSaveCfg.cpp:setEsm()] Entering CBmrSaveCfg::setEsm in .\CBmrSaveCfg.cpp at 121.
8/28/2014 03:07:25.316 [CBmrSaveCfg.cpp:setEsm()] calling timeout with a bp.conf value of 0
8/28/2014 03:07:25.316 [BmrTimeout.cpp:BmrSavecfgTimeout()] Entering, line=69 sec=0
8/28/2014 03:07:25.347 [CBmrSaveCfg.cpp:setEsm()] Leaving CBmrSaveCfg::setEsm rc = 0.
8/28/2014 03:07:26.754 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Entering, line=63
8/28/2014 03:07:26.754 [WindowsSpecific.cpp:DeleteSpaceFile()] Entering, line=429
8/28/2014 03:07:26.754 [WindowsSpecific.cpp:DeleteSpaceFile()] Exiting, line=448
8/28/2014 03:07:26.754 [WindowsSpecific.cpp:GetDevices()] Entering, line=146
8/28/2014 03:07:27.222 [WindowsSpecific.cpp:GetDevices()] Exiting, line=161, rc=0
8/28/2014 03:07:27.222 [WindowsSpecific.cpp:GetDriverPackages()] Entering, line=124
8/28/2014 03:07:31.222 [WindowsSpecific.cpp:GetDriverPackages()] Exiting, line=139, rc=0
8/28/2014 03:07:31.222 [WindowsSpecific.cpp:RunDsrTasks()] Entering, line=214
8/28/2014 03:07:32.363 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Entering, line=226
8/28/2014 03:07:32.363 [CBmrSaveCfg.cpp:LocalBmrOps()] Entering, line=778, msgId= 73
8/28/2014 03:07:32.363 [Error] V-121-73 Some driver files are missing on the system. Those files may be needed during dissimilar system restore.
8/28/2014 03:07:32.379 [CBmrSaveCfg.cpp:LocalBmrOps()] Exiting, line=798
8/28/2014 03:07:33.363 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Exiting, line=271
8/28/2014 03:07:33.363 [WindowsSpecific.cpp:UpdateDsrFlag] Entering, line=193
8/28/2014 03:07:33.363 [WindowsSpecific.cpp:UpdateDsrFlag] Exiting, line=208
8/28/2014 03:07:33.363 [WindowsSpecific.cpp:RunDsrTasks()] Exiting, line=220
8/28/2014 03:07:33.363 [WindowsSpecific.cpp:GetNbuKey()] Entering, line=168
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:GetNbuKey()] Exiting, line=186, rc=0
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Entering, line=327
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] ShortImagePath="C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe"
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] MSSQLArgs= -sMSSQLSERVER
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] ShortImagePath="C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe".
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] MSSQLArgs= -sMSSQLSERVER.
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Exiting, line=396
8/28/2014 03:07:33.394 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Exiting, line=117, rc=0
8/28/2014 03:07:33.394 [CBmrSaveCfg::saveDiscovery()] Entering
8/28/2014 03:07:33.394 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.394 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.394 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.394 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.410 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.425 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.425 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.472 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:07:33.472 [CBmrSaveCfg::writeBundle()] Entering.
8/28/2014 03:07:33.488 [CBmrSaveCfg::writeBundle()] Exiting,  rc=0
8/28/2014 03:07:33.488 [CBmrSaveCfg::saveDiscovery()] Exiting,  rc=0
8/28/2014 03:07:33.488 [CBmrSaveCfg::discover()] Exiting, rc=0
8/28/2014 03:07:33.488 [main.cpp:bmrmain()] Exiting, line=572, return rc=0
8/28/2014 03:09:57.988 [main.cpp:bmrmain()] Entering, line=524, command line: C:\Program Files\Veritas\NetBackup\bin\bmrsavecfg.exe -c dsclasql1he -p Windows2003 -s Full -t FULL -g 2436112
8/28/2014 03:09:57.988 [main.cpp:savecfgProcessOptions()] Entering, line=79
8/28/2014 03:09:57.988 [main.cpp:savecfgProcessOptions()] Exiting, line=474, return BMR_SUCCESS
8/28/2014 03:09:57.988 [CBmrSaveCfg::discover()] Entering CBmrSaveCfg::discover in .\CBmrSaveCfg.cpp at 251.
8/28/2014 03:09:57.988 [CBmrSaveCfg::CreateDataDirectory()] Entering, line=205, dirName=C:\Program Files\Veritas\NetBackup\BareMetal\client\data\
8/28/2014 03:09:57.988 [CBmrSaveCfg::CreateDataDirectory()] Exiting, line=238, rc=0
8/28/2014 03:09:57.988 [CBmrSaveCfg.cpp:setEsm()] Entering CBmrSaveCfg::setEsm in .\CBmrSaveCfg.cpp at 121.
8/28/2014 03:09:57.988 [CBmrSaveCfg.cpp:setEsm()] calling timeout with a bp.conf value of 0
8/28/2014 03:09:57.988 [BmrTimeout.cpp:BmrSavecfgTimeout()] Entering, line=69 sec=0
8/28/2014 03:09:58.004 [CBmrSaveCfg.cpp:setEsm()] Leaving CBmrSaveCfg::setEsm rc = 0.
8/28/2014 03:09:59.285 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Entering, line=63
8/28/2014 03:09:59.285 [WindowsSpecific.cpp:DeleteSpaceFile()] Entering, line=429
8/28/2014 03:09:59.285 [WindowsSpecific.cpp:DeleteSpaceFile()] Exiting, line=448
8/28/2014 03:09:59.285 [WindowsSpecific.cpp:GetDevices()] Entering, line=146
8/28/2014 03:09:59.722 [WindowsSpecific.cpp:GetDevices()] Exiting, line=161, rc=0
8/28/2014 03:09:59.722 [WindowsSpecific.cpp:GetDriverPackages()] Entering, line=124
8/28/2014 03:10:03.300 [WindowsSpecific.cpp:GetDriverPackages()] Exiting, line=139, rc=0
8/28/2014 03:10:03.300 [WindowsSpecific.cpp:RunDsrTasks()] Entering, line=214
8/28/2014 03:10:04.425 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Entering, line=226
8/28/2014 03:10:04.425 [CBmrSaveCfg.cpp:LocalBmrOps()] Entering, line=778, msgId= 73
8/28/2014 03:10:04.425 [Error] V-121-73 Some driver files are missing on the system. Those files may be needed during dissimilar system restore.
8/28/2014 03:10:04.441 [CBmrSaveCfg.cpp:LocalBmrOps()] Exiting, line=798
8/28/2014 03:10:05.425 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Exiting, line=271
8/28/2014 03:10:05.425 [WindowsSpecific.cpp:UpdateDsrFlag] Entering, line=193
8/28/2014 03:10:05.425 [WindowsSpecific.cpp:UpdateDsrFlag] Exiting, line=208
8/28/2014 03:10:05.425 [WindowsSpecific.cpp:RunDsrTasks()] Exiting, line=220
8/28/2014 03:10:05.425 [WindowsSpecific.cpp:GetNbuKey()] Entering, line=168
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:GetNbuKey()] Exiting, line=186, rc=0
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Entering, line=327
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] ShortImagePath="C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe"
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] MSSQLArgs= -sMSSQLSERVER
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] ShortImagePath="C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe".
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] MSSQLArgs= -sMSSQLSERVER.
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Exiting, line=396
8/28/2014 03:10:05.457 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Exiting, line=117, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg::saveDiscovery()] Entering
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.457 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.472 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.472 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.472 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.472 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.488 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.519 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
8/28/2014 03:10:05.519 [CBmrSaveCfg::writeBundle()] Entering.
8/28/2014 03:10:05.519 [CBmrSaveCfg::writeBundle()] Exiting,  rc=0
8/28/2014 03:10:05.519 [CBmrSaveCfg::saveDiscovery()] Exiting,  rc=0
8/28/2014 03:10:06.957 [CBmrSaveCfg.cpp:sendDiscovery()] Exiting,  rc=0
8/28/2014 03:10:06.957 [CBmrSaveCfg::discover()] Exiting, rc=0
8/28/2014 03:10:06.957 [main.cpp:bmrmain()] Exiting, line=572, return rc=0

[AAlmroth]

Did you increase the logging level for BMR on the client?

vxlogcfg -a -p 51216 -o 121 -s DebugLevel=6 -s DiagnosticLevel=6
bmrsavecfg.exe -infoonly 
vxlogview -o 121 >  C:\temp\121-o.txt
vxlogcfg -a -p 51216 -o 121 -s DebugLevel=0 -s DiagnosticLevel=0

It should normally reveal which files that are missing on the client in order to secure a BMR recovery.

/A

[Jaime_Vazquez]

This should not have caused a rc=1 problem for the BMR portion of the process. All of the actions completed with rc=0.

8/28/2014 03:10:05.519 [CBmrSaveCfg::writeBundle()] Entering.
8/28/2014 03:10:05.519 [CBmrSaveCfg::writeBundle()] Exiting,  rc=0
8/28/2014 03:10:05.519 [CBmrSaveCfg::saveDiscovery()] Exiting,  rc=0
8/28/2014 03:10:06.957 [CBmrSaveCfg.cpp:sendDiscovery()] Exiting,  rc=0
8/28/2014 03:10:06.957 [CBmrSaveCfg::discover()] Exiting, rc=0
8/28/2014 03:10:06.957 [main.cpp:bmrmain()] Exiting, line=572, return rc=0

Check to see if any of the subsequent NBU backup streams completed with e rc=1 status code.  

For the "Error" message noted in the log, go to the client and update the device drivers for all MSD and NIC adapters on the client. If need be force it to reload the drivers even a the same version but using a complete device driver package set. This happes when the OS was preloaded by the OEM vendor and they used a subset pcakge to set up the device drivers for the adapters.  BMR is trying to "harvest" all the files needed to do a device driver install, which means a full driver package set.  BMR is only concerned with NIC and MSD adapters.

[mnolan]

Well you still received the message twice in the log

8/28/2014 03:07:32.363 [Error] V-121-73 Some driver files are missing on the system. Those files may be needed during dissimilar system restore.

Was Diagnostic and Debug set to 6 before running the info only and collecting?

[Ankit_Maheshwar]

not sure if i need to restart services after incressing debug level..i didnt resart services.

I set debug level to 6 by below command.and then exported logs for orginator id 121.which i pasted above.I able to know some drivers need to update but which drivers, thats a question.

vxlogcfg -a -p 51216 -o 121 -s DebugLevel=6 -s DiagnosticLevel=6 

[hmily198]

Netbackup Server 7.6.0.3  RedHat 6.5 X64
Netbackup Client  7.6.0.3  RedHat 6.5 X64

0,51216,121,121,1,1418720365327,16072,1,0:,25:BMROP_IMPORT failed, rc=6,31:CBmrSaveCfg.cpp:sendDiscovery(),1
2,51216,121,121,2,1418720365327,16072,1,0:,0:,0:,2,(27|)
2,51216,121,121,3,1418720365337,16072,1,0:,0:,0:,2,(6|)
0,51216,121,121,4,1418720365341,16072,1,0:,42:Failed sending the discovery, rc=6, mode=1,23:CBmrSaveCfg::discover(),1
2,51216,121,121,5,1418720365341,16072,1,0:,0:,0:,2,(21|)
2,51216,121,121,6,1418720365341,16072,1,0:,0:,0:,2,(35|)