Hello,
When I prepare to restore a bmr backup i'm facing to this error :
The requested operation could not be completed. The server returned code 1.
[Error] V-126-8 Cannot find TrueImage date. Please make sure a full backup of this client is available.
[Error V126-3 'bmrprep' could not complete the requested operation.
Please see logs for additional information.
[Info] V126-43 Cleaning up. Please wait...
The server I want to prepare is the master and media server v7.1.0.4 running Windows 2008 R2 SP1 and named apdk9g
The policy is correctly configured because other server (running windows 2003 and 2008) are backed up using this policy and can be succesfully prepared to restore.
The backup job termite with status 0, use All_LOCAL_DRIVES as backup selection and only this information is displayed during backup :
Info bpbrm(pid=5256) from client apdk9g: TRV - object not found for file system backup: EFI System Partition:
Server, client and policy use shot name, also used in ...\netbackup\db\images\
bmrprep log (using command 'vxlogcfg -a -p 51216 -o 126 -s DebugLevel=6 -s DiagnosticLevel=6' and 'vxlogview -i 126 > bmrprep.log') show :
16/08/2012 15:00:00.758 [CBmr::readXml(xml, len, filter)] Replaced object in m_vConfig.
16/08/2012 15:00:02.989 [Error] V-126-8 Cannot find TrueImage date. Please make sure a full backup of this client is available.
16/08/2012 15:00:02.989 [Error] V-126-3 'bmrprep' could not complete the requested operation. Please see logs for additional information.
16/08/2012 15:00:02.989 [Info] V-126-43 Cleaning up. Please wait...
I can see in bprd :
09:32:15.633 [5452.1696] <2> bprd: D:\Veritas\NetBackup\bin\userreq_notify.cmd list apdk9g root
09:32:15.633 [4160.4164] <2> vnet_pbxAcceptSocket: Accepted sock[872] from 10.190.56.101:63790
09:32:15.633 [4160.4164] <2> bprd: socket fd from accept() is 872
09:32:15.633 [4160.4164] <2> listen_loop: request complete
09:32:15.664 [5296.2620] <2> logconnections: BPRD ACCEPT FROM 10.190.56.101.63790 TO 10.190.56.101.1556 fd = 872
09:32:15.664 [5296.2620] <2> process_request: setsockopt SO_LINGER on 872 succeeded.
09:32:15.664 [5296.2620] <2> connected_peer: Connection from host apdk9g, 10.190.56.101, on non-reserved port 63790
09:32:15.664 [5296.2620] <2> process_request: command C_BPLIST_6_5_2 (127) received
09:32:15.664 [5296.2620] <2> process_request: list request = 329199 127 root root apdk9g apdk9g apdk9g *NULL* PL_Windows
0 3 0 0 1344863615 3 4 0 0 0 0 13 -1 -1 0 0 fr fr fr fr fr 0 1 0 1 0
09:32:15.664 [5296.2620] <2> get_type_of_client_list_restore: db_getCLIENT() failed: no entity was found (227)
09:32:15.664 [5296.2620] <2> get_type_of_client_list_restore: db_getCLIENT_by_hostname() failed: no entity was found (227)
09:32:15.664 [5296.2620] <2> get_type_of_client_free_browse: db_getCLIENT() failed: no entity was found (227)
09:32:15.664 [5296.2620] <2> get_type_of_client_free_browse: db_getCLIENT_by_hostname() failed: no entity was found (227)
09:32:15.664 [5296.2620] <2> fileslist: sockfd = 872
09:32:15.664 [5296.2620] <2> fileslist: owner = root
09:32:15.664 [5296.2620] <2> fileslist: group = root
09:32:15.664 [5296.2620] <2> fileslist: client = apdk9g
09:32:15.664 [5296.2620] <2> fileslist: sched_type = 12
09:32:15.664 [5296.2620] <2> fileslist: starttime = 0
09:32:15.664 [5296.2620] <2> fileslist: endtime = 1344863615
09:32:15.664 [5296.2620] <2> fileslist: filepath = /System State/Automated System Recovery/BCD/BCD
09:32:15.664 [5296.2620] <2> fileslist: recursion_level = 0
09:32:15.664 [5296.2620] <2> fileslist: timetype = 3
09:32:15.664 [5296.2620] <2> fileslist: rqtimetype = 4
09:32:15.664 [5296.2620] <2> fileslist: user_interface = 0
09:32:15.664 [5296.2620] <2> fileslist: full_listing = 0
09:32:15.664 [5296.2620] <2> fileslist: pc1_listing = 0
09:32:15.664 [5296.2620] <2> fileslist: input_long_listing = 0x0
09:32:15.664 [5296.2620] <2> fileslist: list_seconds = 0
09:32:15.664 [5296.2620] <2> fileslist: list_policy = 0
09:32:15.664 [5296.2620] <2> fileslist: long_listing = 0
09:32:15.664 [5296.2620] <2> fileslist: raw_partition_search = 0
09:32:15.664 [5296.2620] <2> fileslist: client_type = 13
09:32:15.664 [5296.2620] <2> fileslist: policy = PL_Windows
09:32:15.664 [5296.2620] <2> fileslist: keyword =
09:32:15.664 [5296.2620] <2> fileslist: bplist_format = 1
09:32:15.664 [5296.2620] <2> fileslist: true_image = 0
09:32:15.664 [5296.2620] <2> fileslist: list_lc_messages = fr
09:32:15.664 [5296.2620] <2> fileslist: list_lc_time = fr
09:32:15.664 [5296.2620] <2> fileslist: list_lc_ctype = fr
09:32:15.664 [5296.2620] <2> fileslist: list_lc_collate = fr
09:32:15.664 [5296.2620] <2> fileslist: list_lc_numeric = fr
09:32:15.664 [5296.2620] <2> fileslist: directories_only = 0
09:32:15.664 [5296.2620] <2> fileslist: include_extra_info = 1
09:32:15.664 [5296.2620] <2> fileslist: client_uid = -1
09:32:15.664 [5296.2620] <2> fileslist: client_gid = -1
09:32:15.664 [5296.2620] <2> fileslist: ignore_case = 1
09:32:15.664 [5296.2620] <2> fileslist: list_seconds_pre_4_5 = 0
09:32:15.664 [5296.2620] <2> fileslist: client_flops = 0
09:32:15.664 [5296.2620] <2> fileslist: query.fl_peername = apdk9g
09:32:15.664 [5296.2620] <2> fileslist: apdk9g
09:32:15.664 [5296.2620] <2> ConnectionCache::connectAndCache: Acquiring new connection for host apdk9g, query type 79
09:32:15.680 [5296.2620] <2> vnet_pbxConnect: pbxConnectEx Succeeded
09:32:15.680 [5296.2620] <2> logconnections: BPDBM CONNECT FROM 10.190.56.101.63791 TO 10.190.56.101.1556 fd = 724
09:32:15.711 [5296.2620] <2> fileslist: begin db communication
09:32:15.711 [5296.2620] <2> fileslist: criteria sent to db mgr
09:32:15.727 [5296.2620] <2> fileslist: unexpected return value from db_FLISTreceive: no entity was found 227
09:32:15.727 [5296.2620] <2> process_request: fileslist failed - EC status = no entity was found
09:32:15.727 [5296.2620] <2> process_request: EXIT STATUS 227
bpbkar with full verbose :
