06-03-2013 05:36 AM
Media Server : NBU 7.1.0.4 / Windows 2008 R2
Regards ,
Rohit S Nayal
06-03-2013 05:56 AM
What is NB version of your client system and NB version installed into BMR SRT? Please confirm client OS as well.
We have seen this issue in past and we had delivered engineering binary to fix the same.
I would recommend you to contact Symantec Support to report this issue and get a fix.
Thanks.
Mandar
06-03-2013 06:01 AM
NB Version of client .. 7.0.1 and SRT NB Version is 7.1.0.4
06-03-2013 06:07 AM
ok. i recommend u to contact symantec support on this issue as this would need engineering binary to fix.
thanks.
mandar
06-11-2013 07:35 AM
Finally after upgarding the client to 7.1.0.4 still I am facing the issue that after successful recovery server is showing us blank screen . Case ID 04523667 is opened with Symantec .