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BMR savecfg failing with Status 26 after upgrading Master server to NetBackup 7.5.0.4

AKopel
Level 6

Hi we have upgraded most of our Master servers to Netbackup 7.5.0.4 and since then, the parent job fails with a status 1 (the internal error is Status 26).

We have a ticket open with Symantec but just checking to see if anyone else has seen anything similar.

Thanks!

AK

Here is a snippet of "Detailed Status"


10/15/2012 8:31:25 PM - begin Bare Metal Restore, Start Notify Script
10/15/2012 8:31:25 PM - Info RUNCMD(pid=6884) started            
10/15/2012 8:31:26 PM - Info RUNCMD(pid=6884) exiting with status: 0         
Status 0
10/15/2012 8:31:26 PM - end Bare Metal Restore, Start Notify Script; elapsed time: 00:00:01
10/15/2012 8:31:26 PM - begin Bare Metal Restore, BMR Save
10/15/2012 8:31:26 PM - started process bpbrm (8792)
10/15/2012 8:31:30 PM - collecting BMR information
10/15/2012 8:31:30 PM - connecting
10/15/2012 8:31:31 PM - connected; connect time: 00:00:01
10/15/2012 8:31:31 PM - transferring BMR information to the master server
10/15/2012 8:31:31 PM - connecting
10/15/2012 8:31:31 PM - connected; connect time: 00:00:00
Status 26

10/15/2012 8:31:36 PM - end Bare Metal Restore, BMR Save; elapsed time: 00:00:10
10/15/2012 8:31:36 PM - begin Bare Metal Restore, Policy Execution Manager Preprocessed
Status 0
10/15/2012 8:34:52 PM - end Bare Metal Restore, Policy Execution Manager Preprocessed; elapsed time: 00:03:16
10/15/2012 8:34:52 PM - begin Bare Metal Restore, End Notify Script
10/15/2012 8:34:53 PM - Info RUNCMD(pid=10040) started            
10/15/2012 8:34:53 PM - Info RUNCMD(pid=10040) exiting with status: 0         
Status 0
10/15/2012 8:34:53 PM - end Bare Metal Restore, End Notify Script; elapsed time: 00:00:01
Status 1
10/15/2012 8:34:53 PM - end Parent Job; elapsed time: 00:03:28
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.

41 REPLIES 41

Rupesh_Patel
Not applicable

where can i download the EEB EEB (etrack 2991238) , i too face the same issue with BMR backups on 7.5.0.4.

CRZ
Level 6
Employee Accredited Certified

You will have to open a Support case requesting this EEB - be ready to provide logs demonstrating you're hitting this issue.  Feel free to reference this thread since we don't have a TechNote prepared yet.