Backup error Error bpbrm from client : ERR - bphdb exit status = 6

[Dquezada]

Hello.

I'm having trouble with a rman backup.

I'm having the following error messages:

"05/09/2014 05:00:05 - Error bpbrm (pid=22906) from client olm-rac-scan: ERR - Script exited with status = 1 <the requested operation was partially successful>
05/09/2014 05:00:05 - Error bpbrm (pid=22906) from client olm-rac-scan: ERR - bphdb exit status = 6: the backup failed to back up the requested files
05/09/2014 05:00:06 - Info bphdb (pid=28221) done. status: 6: the backup failed to back up the requested files
05/09/2014 05:00:06 - end writing"

And in the oracle part the logs show me the following:

Calling krmmpem from krmmexe
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on c2 channel at 05/12/2014 02:30:45
RMAN-10035: exception raised in RPC:
ORA-19624: operation failed, retry possible
ORA-19506: failed to create sequential file, name="02p82hhu_1_1", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
   VxBSACreateObject: Failed with error:
   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve
ORA-06512: at "SYS.DBMS_BACKUP_RESTORE", line 1381
RMAN-10031: RPC Error: ORA-19624  occurred during call to DBMS_BACKUP_RESTORE.BACKUPPIECECREATE

I apriciate your answer.

[Marianne]

Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

Two things you need to verify:

1. Port communication between NBU Oracle client and the master: 
   Up to NBU 7.0, port 13724 in both directions. 
   NBU 7.0.1 and later: port 1556 in both directions.
2. Forward and reverse name lookup between master and Oracle client.
   The client sends backup request to the master.
   The master receives the backup request from the client IP address (using the IP that corresponds with CLIENT_NAME in bp.conf or else NB_ORA_CLIENT in the rman script).
   This IP address must resolved to hostname that appears in the rman scrip.

For Oracle RAC backups, please read Appendix A of NBU for Oracle guide:  http://www.symantec.com/docs/DOC3672

[Michael_G_Ander]

If this hasn't been solved already, the bphdb & dbclient(need 777 permission) logs might help indicate what the problem is.

[Marianne]

Another new forum member who never came back to look for answers....