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Backup error with NetBackup 7.0.1 on a DMZ server (status 83, media open error)

J_MCCOLL
Level 4

When having issues with this error there are two methods in which to resolve the problem.  This relates to a problem which I reviewed when attempting to solve the issues at my site.

Servers in the DMZ were failing with error 83 each evening:

NBU Version: NBU 7.1

Servers: all Win2k8 R2 (latest SP and patches)

Scenario 1:

Clients (DMZ) back up with no change in configuration to the client attributes ( ie. specifiying client or media server dedupe) to media server (internal LAN)...

Ensure that the following ports are open:

  • 13724 VNETD both ways through the firewall
  • 1556 PBX both ways through the firewall

 

Scenario 2:

Clients (DMZ) back up with changes to client attributes configuration which set the client to perform all dedupe actions to the media server (internal LAN)...

Ensure that the following ports are open:

  • 13724 VNETD both ways through the firewall
  • 1556 PBX both ways on the firewall
  • 10102 PDDE_CTRL (PureDisk Controller) both ways (can possibly do only from client to media server)
  • 10082 PDDE_CR (PureDisk Content Router) both ways (can possibly do only from client to media server)
1 ACCEPTED SOLUTION

Accepted Solutions

J_MCCOLL
Level 4

This solution relates to NBU 7.1 using MSPD and clients in a DMZ.

View solution in original post

1 REPLY 1

J_MCCOLL
Level 4

This solution relates to NBU 7.1 using MSPD and clients in a DMZ.

View solution in original post