Backup failed with error 24/Cannot write to STDOUT. Errno = 110: Connection timed out

[Chan_backup]

Hi,

its linux master and client

backing up the all local drive

fails with error 24 immediately after initiating the backup

attached the bpbkar and activity monitor log.

Increased the client read timout to 1800 in media and client aswell and increased connect time out to 1200.

Please suggest me what need to be done.

Thanks,

-Chan

[Nicolai]

Verify client name - seem to have one dot too much:

saepressq02-b.europe..com

[Chan_backup]

Hi Nicolai,

i just edit the domain, its not a problem

[Marianne]

Have a look at this TN: http://www.symantec.com/docs/TECH74690

... IPv6 is configured but not used....

Solution

Disable Ipv6 .....

[revarooo]

If you're getting logging in bpbkar on the client you do NOT need to increase the client connect timeout!

[Vickie]

Hi Chan,

Is communication between master and client fine ? Run below commands,

bpclntcmd -pn (from client)

bpgetconfig -h <client name> (from master)

bptestbpcd -debug -client <client name> -verbose

[thesanman]

Is TCP offload enabled on your Linux media server?  Had something similar recently after swapping out a media server, upgrading in the process from RHEL 5.9 to v6.4.  Same 10Gb card; newer driver due to latest OS.

Ended up disabling various offload componennts via ethtool command:

/sbin/ethtool -K p6p1 lro off gro off gso off

problem simply went away.