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Backup failing with 23

Venki009
Level 4

Hi Team,

Backup getting failed with 23 after long writing.

Master/Media version 7.5

Client:

Solaris, Solaris_x86_10_64
7.5.0
NetBackup
7.5
750000
/usr/openv/netbackup/bin
SunOS 5.10

 

Pls find details attached.

Thanks in advance.

 

 

3 REPLIES 3

revarooo
Level 6
Employee

How long has this backup been failing for? Has it ever worked?

Please post up the VERBOSE bptm and bpbrm logs from the media server AND the VERBOSE bpbkar log from the client

 

Also what is the CLIENT_READ_TIMEOUT setting for the media server set to?

Marianne
Level 6
Partner    VIP    Accredited Certified

We have tried 2 months ago to assist with same issue:

Backups failing with 23

Some streams are getting failed with 23


Status 23 is a network error. There is no 'magic' solution.

Please help us to help you by providing information when we ask for it.

Michael_G_Ander
Level 6
Certified

Have you done general connectivity troubleshooting ?

My version of it is described here:

https://www-secure.symantec.com/connect/forums/general-connectivity-troubleshooting

How much data is backed up ?

What is the speed while writing ?

What network do you have between the client and media server ?

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue