08-25-2019 10:44 AM
Backup failing with error 58.
Info bpbrm (pid=)status: FAILED, (10) SOCKET_FAILED; system: (113) No route to host; FROM 0.0.0.0 TO com bpcd VIA pbx
Aug 25, 2019 3:56:08 AM - Info bpbrm (pid=) status: FAILED, (10) SOCKET_FAILED; system: (113) No route to host; FROM 0.0.0.0 TO bpcd VIA vnetd
Aug 25, 2019 3:56:08 AM - Error bpbrm (pid=) cannot connect to , Transport endpoint is not connected (107)
08-25-2019 08:55 PM - edited 08-26-2019 01:37 AM
1 - Ping and tracert or route from master to client
2 - check Firewall
3 - If you recently changed FQDN or IP of the client that it is necessary to clean a DNS cache by running command:
bpclntcmd -clear_host_cache
on both master and client and then try bptestbpcd or try to run your job manually.
bpclntcmd -hn <hostname> # this command resolve fqdn
08-25-2019 11:41 PM
Have you seen this in the output?
No route to host
cannot connect to , Transport endpoint is not connected
What have you done to troubleshoot this?
Have you checked and confirmed basic tcp/ip connectivity (ping, nslookup, telnet) ?
08-26-2019 03:16 AM
ping, nslookup, telnet its all working fine from MASTER-> Client but it is not happening from MEDiA_Server->Client.
>:~:$ telnet <Host Name> 1556
Trying 10.76.8.109...
telnet: connect to address 10.76.8.109: No route to host
>:~:$ telnet <Host Name> 13724
Trying 10.76.8.109...
telnet: connect to address 10.76.8.109: No route to host
08-26-2019 03:20 AM
Media server is probably on a different network/subnet with no route to the client.
You need to fix basic network connectivity between media server and client.
Speak to you server admins and/or network team.
08-26-2019 04:42 AM
1.Check firewall on MEDiA_Server and Client.
2. Go to the admin console to the Host Properties, then choose properties of this client, in a left panel tree choose Servers and in the right panel in a tab Media Servers add your mediaserver hostname.
08-26-2019 05:46 AM
All the media server details are updated under Server ->Additional server. As @Marianne suggested, i need to check the basic network connectivity between Media_Server and client.