04-26-2014 10:03 PM
hidh209-ebr.hydc.sbc.com
Exit status 23: socket read failed
Solved! Go to Solution.
05-05-2014 02:45 PM
Looks like a firewall issue here. We do need to know the OS on the Client. If it is Linux please paste /etc/xinet.conf and if it is Solaris 10 paste /etc/hosts.allow.
04-27-2014 06:21 AM
04-30-2014 01:40 PM
bptestbpcd -client hidh209-ebr.hydc.sbc.com
[16]bptestbpcd main: Function ConnectToBPCD(hidh209-ebr.hydc.sbc.com) failed: 23
socket read failed
04-30-2014 01:40 PM
ping -a hidh209-ebr.hydc.sbc.com
hidh209-ebr.hydc.sbc.com (135.165.206.199) is alive
04-30-2014 01:41 PM
telnet hidh209-ebr.hydc.sbc.com bpcd
Trying 135.165.206.199...
Connected to hidh209-ebr.
Escape character is '^]'.
Connection to hidh209-ebr closed by foreign host.
Ping and telnet is ok but backups are failing
04-30-2014 01:43 PM
Master server hosts file
root@hsprod22: cat /etc/hosts|grep -i hidh209
135.165.206.199 hidh209-ebr hidh209-ebr.hydc.sbc.com
Client server hosts file
hidh209 /home/users/rd221v-->cat /etc/hosts|grep -i hidh209-ebr
135.165.206.199 hidh209-ebr.hydc.sbc.com hidh209-ebr
04-30-2014 02:23 PM
Can the Client resolve the Master Server, forward and reverse lookup?
04-30-2014 09:38 PM
You have showed us Client's hosts entry for itself. What about hosts entry for the master?
You still have not told us anything about OS and NBU versions.
If Linux client, have you checked that iptables is disabled?
NBU version is important because it will tell us which ports need to be opened.
If NBU 7.0.1 or later, port 1556 (PBX) will be used to connect to bpcd and for client connect-back.
If NBU 6.0 up to 7.0, port 13724 (vnetd) will be used.
If both pbx and vnetd attempts fail, bpcd will be attempted.
You have showed us telnet to client. That test connectivity one-way.
You need to test connectivity from client to master and/or media server as well using vnetd or pbx.
bptestbpcd is best to test connectivity both ways, but you need to test as follows:
Create bpcd log folder on the client under netbackup/logs.
Run bptestbpcd from master and media server as follows:
bptestbpcd -client hidh209-ebr.hydc.sbc.com -verbose -debug
Show us output of command as well as client's bpcd log file.
05-03-2014 04:42 PM
From master
root@hsprod22: /usr/openv/netbackup/bin/admincmd/bptestbpcd -client hidh209-ebr.hydc.sbc.com -verbose -debug
16:37:25.643 [16786] <2> bptestbpcd: VERBOSE = 0
16:37:25.644 [16786] <2> read_client: dname=., offline=0, online_at=0
16:37:25.644 [16786] <2> read_client: dname=.., offline=0, online_at=0
16:37:25.644 [16786] <2> read_client: dname=host_info, offline=0, online_at=0
16:37:25.645 [16786] <2> db_freeEXDB_INFO: ?
16:37:25.649 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:25.649 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/015/59eb9615+veritas_pbx,1,4,2,2,0+hidh209-ebr.hydc.sbc.com.txt
16:37:25.654 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:25.654 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/0c0/9867e8c0+0,1,50,0,2,0+135.165.206.199.txt
16:37:25.662 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:25.662 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/015/59eb9615+vnetd,1,4,2,2,0+hidh209-ebr.hydc.sbc.com.txt
16:37:25.667 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:25.667 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/015/59eb9615+bpcd,1,4,2,2,0+hidh209-ebr.hydc.sbc.com.txt
16:37:25.674 [16786] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 131:Connection reset by peer
16:37:25.674 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
16:37:25.674 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 131 0x00000083
16:37:25.674 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 0 0x00000000
16:37:25.674 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: bpcd
16:37:25.674 [16786] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
16:37:25.994 [16786] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
16:37:25.994 [16786] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1971: 0: service: bpcd
16:37:26.132 [16786] <2> logconnections: BPCD CONNECT FROM 150.233.120.93.61198 TO 135.165.206.199.13724 fd = 4
16:37:26.133 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:26.133 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/0c0/9867e8c0+veritas_pbx,1,4,2,2,0+135.165.206.199.txt
16:37:26.139 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6702: 0: fopen() failed: 2 0x00000002
16:37:26.139 [16786] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6703: 0: fopen() failed: /usr/openv/var/host_cache/0c0/9867e8c0+vnetd,1,4,2,2,0+135.165.206.199.txt
16:37:26.145 [16786] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 131:Connection reset by peer
16:37:26.145 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
16:37:26.145 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 131 0x00000083
16:37:26.145 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 1 0x00000001
16:37:26.145 [16786] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: vnetd
16:37:26.145 [16786] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
16:37:26.204 [16786] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0: connect: VNETD CONNECT FROM 150.233.120.93.61203 TO 135.165.206.199.13724 fd = 5
16:37:26.208 [16786] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
16:37:26.314 [16786] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 8
16:39:26.314 [16786] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1159: 0: errno: 2 0x00000002
16:39:26.315 [16786] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1161: 0: Function failed: 9 0x00000009
16:39:26.315 [16786] <2> vnet_pop_string: ../../libvlibs/vnet.c.1241: 0: Function failed: 9 0x00000009
16:39:26.315 [16786] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.470: 0: status: 9 0x00000009
16:39:26.315 [16786] <2> bpcr_vnetd_connect_forward_socket_begin: vnet_vnetd_connect_forward_socket_begin() failed: 9
16:39:26.315 [16786] <2> local_bpcr_connect: bpcr_vnetd_connect_forward_socket_begin failed: 23
16:39:26.315 [16786] <2> ConnectToBPCD: bpcd_connect_and_verify(hidh209-ebr.hydc.sbc.com, hidh209-ebr.hydc.sbc.com) failed: 23
<16>bptestbpcd main: Function ConnectToBPCD(hidh209-ebr.hydc.sbc.com) failed: 23
16:39:26.316 [16786] <16> bptestbpcd main: Function ConnectToBPCD(hidh209-ebr.hydc.sbc.com) failed: 23
<2>bptestbpcd: socket read failed
16:39:26.316 [16786] <2> bptestbpcd: socket read failed
<2>bptestbpcd: EXIT status = 23
16:39:26.316 [16786] <2> bptestbpcd: EXIT status = 23
socket read failed
05-05-2014 02:45 PM
Looks like a firewall issue here. We do need to know the OS on the Client. If it is Linux please paste /etc/xinet.conf and if it is Solaris 10 paste /etc/hosts.allow.