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Backup failing with error code 25

wannawin
Level 6

Media server OS: Linux

Media server NBU Version: 7.1.0.1

Client OS: solaris 10

Client NBU version: 7.1

client is : usnbum9001

Media server : usnbub9500

telnet to 13782 is working fine from client to media but when i am trying to telnet to bpcd it is giving below error

bash-3.2$ telnet usnbub9500 bpcd

usnbub9500: service name not available for the specified socket type

bpcoverage and bptestbpcd is working fine..

Below is the bpcoverage output.

usnbub9500:root# ./bpcoverage -c usnbum9001

       File System Backup Coverage Report (UNIX and Windows only)

       ---------------------------------------------------------------------------------

 

       Key:  *         - Policy is not active

             UNCOVERED - Mount Point not covered by an active policy

             MULTIPLE  - Mount Point covered by multiple active policies

 

 

CLIENT: usnbum9001

 

   Mount Point           Device                Backed Up By Policy   Notes

   -----------           ------                -------------------   -----

   /                     /dev/md/dsk/d0        Unix-DMZ-FS

   /devices              /devices              Unix-DMZ-FS

   /etc/dfs/sharetab     sharefs               Unix-DMZ-FS

   /etc/dfs/sharetab     sharefs               Unix-DMZ-FS

   /etc/mnttab           mnttab                Unix-DMZ-FS

   /system/contract      ctfs                  Unix-DMZ-FS

   /system/contract      ctfs                  Unix-DMZ-FS

   /system/object        objfs                 Unix-DMZ-FS

   /var                  /dev/md/dsk/d3        Unix-DMZ-FS

   /var                  /dev/md/dsk/d3        Unix-DMZ-FS

   /var                  /dev/md/dsk/d3        Unix-DMZ-FS

 

                       Policy Hardware/OS Report

                       -------------------------

 

       Key:  *         - Policy is not active

             CLIENT    - hostname (uname information)

             VERSION   - NetBackup version running on the client

 

 

CLIENT:  usnbum9001 (sun4v/SunOS 5.10 Generic_147440-01)

VERSION: NetBackup-Solaris10 7.1.0.1

 

   Policy Name           Hardware/OS

   -----------           -----------

   Unix-DMZ-FS           Solaris/Solaris10

 

Please find attached bpcd logs...

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
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Stream discovery is failing.

What is defined in Backup Selection?
If ALL_LOCAL_DRIVES, the Master server needs to connect to the client for stream discovery, not the media server,
So, please check connectivity between Master and Cliient.

View solution in original post

8 REPLIES 8

Marianne
Moderator
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Your policy name (Unix-DMZ-FS) indicates that client is behind a firewall, right?

NBU 7.1 will firstly try to connect to client on pbx port (1556), if that fails, it will try vnetd (13724).

We can see in bpcd log that media server usnbub9500 is connecting successfully to client on port 1556. 

Maybe backup is attempted via another media server?

Please show us all text in Details tab of the failed job.

 

PS: I don't understand the relevance of bpcoverage?

wannawin
Level 6

Hello Marianne.

 

Thanks for Reply..

No , backup is going through only media server(usnbub9500).

Below is the detail status...

05/17/2013 23:10:00 - Info nbjm (pid=4383) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=2006359, request id:{CEBCAFC4-BF70-11E2-9709-5F621C4B15A0})
05/17/2013 23:10:00 - requesting resource DMZ-usnbub9500-omaha-dd-1-dmz-lsu-dp-su
05/17/2013 23:10:00 - requesting resource usnbub5500.NBU_CLIENT.MAXJOBS.usnbum9001
05/17/2013 23:10:00 - requesting resource usnbub5500.NBU_POLICY.MAXJOBS.Unix-DMZ-FS
05/17/2013 23:10:00 - granted resource  usnbub5500.NBU_CLIENT.MAXJOBS.usnbum9001
05/17/2013 23:10:00 - granted resource  usnbub5500.NBU_POLICY.MAXJOBS.Unix-DMZ-FS
05/17/2013 23:10:00 - granted resource  MediaID=@aaaai;DiskVolume=omaha-dd-1-dmz-lsu;DiskPool=omaha-dd-1-dmz-lsu-dp;Path=omaha-dd-1-dmz-lsu;...
05/17/2013 23:10:00 - granted resource  DMZ-usnbub9500-omaha-dd-1-dmz-lsu-dp-su
05/17/2013 23:10:00 - estimated 0 kbytes needed
05/17/2013 23:10:00 - begin Parent Job
05/17/2013 23:10:00 - begin Stream Discovery: Start Notify Script
05/17/2013 23:10:00 - Info RUNCMD (pid=13789) started
05/17/2013 23:10:00 - Info RUNCMD (pid=13789) exiting with status: 0
Operation Status: 0
05/17/2013 23:10:00 - end Stream Discovery: Start Notify Script; elapsed time 0:00:00
05/17/2013 23:10:00 - begin Stream Discovery: Stream Discovery
Operation Status: 25
05/17/2013 23:26:41 - end Stream Discovery: Stream Discovery; elapsed time 0:16:41
05/17/2013 23:26:41 - begin Stream Discovery: Stop On Error
Operation Status: 0
05/17/2013 23:26:41 - end Stream Discovery: Stop On Error; elapsed time 0:00:00
05/17/2013 23:26:41 - begin Stream Discovery: End Notify Script
05/17/2013 23:26:41 - Info RUNCMD (pid=18009) started
05/17/2013 23:26:41 - Info RUNCMD (pid=18009) exiting with status: 0
Operation Status: 0
05/17/2013 23:26:41 - end Stream Discovery: End Notify Script; elapsed time 0:00:00
Operation Status: 25
05/17/2013 23:26:41 - end Parent Job; elapsed time 0:16:41
cannot connect on socket  (25)
 

And telnet to 13724 and 1556 is fine..

Marianne
Moderator
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Partner    VIP    Accredited Certified

Stream discovery is failing.

What is defined in Backup Selection?
If ALL_LOCAL_DRIVES, the Master server needs to connect to the client for stream discovery, not the media server,
So, please check connectivity between Master and Cliient.

wannawin
Level 6

Hello Marianne.

ALL_LOCAL_DRIVES is selected in backup selection..

Ping is working from master server to client but telnet to 13782,13724 and 1556 is not working.

FYI,

[80101937@usnbub5500 sbin]$ telnet usnbum9001 13782
Trying 171.74.194.150...

[80101937@usnbub5500 sbin]$ telnet usnbum9001 13724
Trying 171.74.194.150...

[80101937@usnbub5500 sbin]$ telnet usnbum9001 1556
Trying 171.74.194.150...

 

But when i spoke to unix team then he said that this is a DMZ server and ping and telnet is only work through media server(i.e usnbub9500) but not from master server (usnbub5500)

even I am not able to understand this funda..which is told by Unix guy

 

Can we change th backup selection list so that it will not discover the stream or it will work through only media server..

wannawin
Level 6

Hello Marianne..

Thanks much for yourtimely help to resolve this issue..

I selected (/) in backup selection and after that backup completed successfully...

Thanks once again Marianne..

wannawin
Level 6

Thanks Marianne..

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Please be careful when specifying / in backup selection!

If 'cross mountpoints' is not selected, only root filesystem will be backed up.

I you need multiple data streams, specify each filesystem/mount point in the Backup Selection, e.g.
/
/var

wannawin
Level 6

Hello Marianne.

 

I sent a mail to platform team regarding mount points.. (means which mounbt points they want in backup selection..)