Backup fails with status 58

19 août 2019 12:57:02 - Info nbjm (pid=5140) starting backup job (jobid=119644) for client snmvtsqlclus02.snmvt.intra, policy P_DB_SQL, schedule Differential-Inc
19 août 2019 12:57:02 - Info nbjm (pid=5140) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=119644, request id:{621452D6-F6BF-425D-A9E2-506EF3FE63C3})
19 août 2019 12:57:02 - requesting resource sauv01py112-hcart-robot-tld-0
19 août 2019 12:57:02 - requesting resource sauv01py112.snmvt.intra.NBU_POLICY.MAXJOBS.P_DB_SQL
19 août 2019 12:57:02 - granted resource  sauv01py112.snmvt.intra.NBU_POLICY.MAXJOBS.P_DB_SQL
19 août 2019 12:57:02 - estimated 0 kbytes needed
19 août 2019 12:57:02 - Info nbjm (pid=5140) started backup (backupid=snmvtsqlclus02.snmvt.intra_1566215822) job for client snmvtsqlclus02.snmvt.intra, policy P_DB_SQL, schedule Differential-Inc on storage unit 
19 août 2019 12:57:02 - started process bpbrm (pid=6996)
19 août 2019 12:57:24 - Info bpbrm (pid=6996) connect failed STATUS (18) CONNECT_FAILED
19 août 2019 12:57:24 - Info bpbrm (pid=6996) 	status: FAILED, (24) BAD_VERSION; system: (10036) Une op�ration de blocage est en cours d�ex�cution. ; FROM 0.0.0.0 TO snmvtsqlclus02.snmvt.intra 10.0.100.214 bpcd VIA pbx
19 août 2019 12:57:24 - Info bpbrm (pid=6996) 	status: FAILED, (42) CONNECT_REFUSED; system: (10061) Aucune connexion n�a pu �tre �tablie car l�ordinateur cible l�a express�ment refus�e. ; FROM 0.0.0.0 TO snmvtsqlclus02.snmvt.intra 10.0.100.214 bpcd VIA vnetd
19 août 2019 12:57:24 - Info bpbrm (pid=6996) 	status: FAILED, (42) CONNECT_REFUSED; system: (10061) Aucune connexion n�a pu �tre �tablie car l�ordinateur cible l�a express�ment refus�e. ; FROM 0.0.0.0 TO snmvtsqlclus02.snmvt.intra 10.0.100.214 bpcd
19 août 2019 12:57:24 - Error bpbrm (pid=6996) Cannot connect to snmvtsqlclus02.snmvt.intra
19 août 2019 12:57:25 - Info bpbkar32 (pid=0) done. status: 58: can't connect to client
19 août 2019 12:57:25 - end writing
can't connect to client  (58)

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i thank no client sofware is add into VMs!!!?

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Re: Backup fails with status 58

"i thank no client sofware is add into VMs" <<< Yep, that would be a problem.

View solution in original post

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Re: Backup fails with status 58

@netbackup22 

If you want to backup SQL on the VMs, then you need to install NBU agent on the VM.

This is documented in NBU for VMware manual.

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Accepted Solution!

Re: Backup fails with status 58

@netbackup22 

I have no idea why you NEVER respond to attempts to help you.

In most cases you simply post an error message with no background or details of your environment.
When we ask for more info, you simply don't reply.

There is no 'magic' solution to error messages.
If you lookup the status code of your error in NetBackup Status Code manual (links to manuals in Handy NBU links in my signature), you will see possible reasons for the error, which logs to enable and check, and possible solutions. 

We need you to tell us what you have done to try and troubleshoot. 

And PLEASE go through these posts :

https://vox.veritas.com/t5/NetBackup/NetBackup-Basics-and-how-to-make-YOUR-life-easier/td-p/491393
(The Symantec links don't work anymore - will try to find the new Veritas links and update the post, but every word in that post is useful and important).

https://vox.veritas.com/t5/NetBackup/How-to-use-logs/m-p/447331#M98462

If you do not reply to attempts to help you or to requests for more info, then we will do the same - we will not reply to your posts.

If you have a language problem, then please use Google Translate....
We can only assist if YOU help us to help you.

 

View solution in original post

6 Replies
Accepted Solution!

Re: Backup fails with status 58

"i thank no client sofware is add into VMs" <<< Yep, that would be a problem.

View solution in original post

Accepted Solution!

Re: Backup fails with status 58

@netbackup22 

If you want to backup SQL on the VMs, then you need to install NBU agent on the VM.

This is documented in NBU for VMware manual.

View solution in original post

Highlighted

Re: Backup fails with status 58

Hello,

please before automatic copypasting the error text onto a new thread on the forum, try your own research and testing for a while. There are x knowledge base articles about this topic. And on this forum, this issue has been discussed and resolved thousand times.

regards

Michal

Accepted Solution!

Re: Backup fails with status 58

@netbackup22 

I have no idea why you NEVER respond to attempts to help you.

In most cases you simply post an error message with no background or details of your environment.
When we ask for more info, you simply don't reply.

There is no 'magic' solution to error messages.
If you lookup the status code of your error in NetBackup Status Code manual (links to manuals in Handy NBU links in my signature), you will see possible reasons for the error, which logs to enable and check, and possible solutions. 

We need you to tell us what you have done to try and troubleshoot. 

And PLEASE go through these posts :

https://vox.veritas.com/t5/NetBackup/NetBackup-Basics-and-how-to-make-YOUR-life-easier/td-p/491393
(The Symantec links don't work anymore - will try to find the new Veritas links and update the post, but every word in that post is useful and important).

https://vox.veritas.com/t5/NetBackup/How-to-use-logs/m-p/447331#M98462

If you do not reply to attempts to help you or to requests for more info, then we will do the same - we will not reply to your posts.

If you have a language problem, then please use Google Translate....
We can only assist if YOU help us to help you.

 

View solution in original post

Re: Backup fails with status 58

Well said @Marianne 

Re: Backup fails with status 58

hello Marianne 

thank you so much for your help you are the leader 

as you said the solution is to add the client software