05-15-2013 10:11 AM
Hi there...
We are facing a very weird problem here...we have netbackup 7.5.0.4 running on clustered master server, we are going to take backup of Oracle 11.2.0.2 on AIX 6.1 platform, which serves as a media server to take backup over SAN...
The thing is ...we use the template script of the netbackup, which takes backup pieces, archive redo logs and ctrl file...which all finish successfully with this happy blue man rising up his hands cheering :)
now...the parent (Full job) , writes the as follows
05-19-2013 03:29 AM
Finally we did it!! :D
I don't know why this happened...but it has something to do with the registery KeepAliveTime
as in this TechNote
http://www.symantec.com/business/support/index?page=content&id=HOWTO56221
What I did is to create that registry "KeepTimeAlive" in the following path
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\"KeepAliveTime"
I gave it a value of 1 (hexa or deciaml, does not matter, both r the same)
then selected a time where no backup jobs are running, restarted the Master Server, rerun the backup job...and it finished successfully with this lovely blue man raising up his fist happily :)
but what i don't figure out...why this error happens with this specific client only as what i grt is this parameter will affect globally all connections with the OS??
BTW...this is happened only after upgrading our windows master to 7.5.0.4 and the AIX SAN media server to 7.5...before upgrade backup was running smoothly.
05-19-2013 05:14 AM
From the obk_stderr.051513 file, i found the error messages
The file access permissions do not allow the specified action.
You can check /usr/openv/netbackup/user_ops directory permission.
please reference http://www.symantec.com/business/support/index?page=content&id=TECH52446
05-19-2013 05:23 AM
Thanks for your reply....
But as I have replied earleir this morning, the problem is solved using the TCPIP KeepAliveTime parameter as the TECHNote
http://www.symantec.com/business/support/index?page=content&id=HOWTO56221
Thanks again for your reply :)