Backup for Shadow Copy Components on multiple windows 2008 clients are failing with error 13.

[Pardeep_Singhal]

 Hi,

Backup for Shadow Components on multiple windows 2008 clients are failing with error 13.

All the other drives C: / D: and G: work perfect

Master Server : 7.1

Here the details for the job:

12/27/2012 16:01:17 - Info nbjm (pid=29336) starting backup job (jobid=109879) for client cahywr1mattmw01-ebr.hydc.sbc.com, policy cahywr1mattmw01, schedule Full
12/27/2012 16:01:17 - Info nbjm (pid=29336) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=109879, request id:{8C396716-5010-11E2-84A3-0021281A8788})
12/27/2012 16:01:17 - requesting resource hsprod33_sd_stu001_dsu_st
12/27/2012 16:01:17 - requesting resource hsprod22-ebr.hydc.sbc.com.NBU_CLIENT.MAXJOBS.cahywr1mattmw01-ebr.hydc.sbc.com
12/27/2012 16:01:17 - requesting resource hsprod22-ebr.hydc.sbc.com.NBU_POLICY.MAXJOBS.cahywr1mattmw01
12/27/2012 16:01:18 - granted resource  hsprod22-ebr.hydc.sbc.com.NBU_CLIENT.MAXJOBS.cahywr1mattmw01-ebr.hydc.sbc.com
12/27/2012 16:01:18 - granted resource  hsprod22-ebr.hydc.sbc.com.NBU_POLICY.MAXJOBS.cahywr1mattmw01
12/27/2012 16:01:18 - granted resource  MediaID=@aaaab;DiskVolume=/opt/app/ebr/hsprod33/stu01;DiskPool=SDp1_hsprod33;Path=/opt/app/ebr/hspro...
12/27/2012 16:01:18 - granted resource  hsprod33_sd_stu001_dsu_st
12/27/2012 16:01:18 - estimated 0 kbytes needed
12/27/2012 16:01:18 - Info nbjm (pid=29336) started backup job for client cahywr1mattmw01-ebr.hydc.sbc.com, policy cahywr1mattmw01, schedule Full on storage unit hsprod33_sd_stu001_dsu_st
12/27/2012 16:01:19 - started process bpbrm (pid=16764)
12/27/2012 16:01:21 - connecting
12/27/2012 16:01:21 - connected; connect time: 0:00:00
12/27/2012 16:01:27 - begin writing
12/27/2012 16:02:48 - Error bptm (pid=16778) system call failed - Connection reset by peer (at child.c.1296)
12/27/2012 16:02:48 - Error bpbrm (pid=16764) socket read failed: errno = 131 - Connection reset by peer
12/27/2012 16:02:48 - Error bptm (pid=16778) unable to perform read from client socket, connection may have been broken
12/27/2012 16:02:49 - Error bptm (pid=16768) media manager terminated by parent process
12/27/2012 16:02:58 - Error bpbrm (pid=16764) could not send server status message
12/27/2012 16:03:00 - end writing; write time: 0:01:33
file read failed  (13)
 

Need Help and suggestion, Thanks

[Will_Restore]

Attempt to use the native Windows 2008 backup utility 'wbadmin' to backup Shadow Copy Components. If this fails, please refer to this Microsoft KB Article: http://support.microsoft.com/kb/944530

[RamNagalla]

hi,

does this clients are part of clustter?

does the Shadow Components job failing after writing some data or without writing any data?

did you try increasing the client read time out?

please provide the bpbkar and bptm logs with Verbose 5 if they still fail..